Dispatch & Shipping Coordinator

Placements24; Greater London; On-site; GBP 8,000 - 13,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Dynamic work environment

Job summary

Placements24 is seeking a Dispatch & Shipping Coordinator for our East London facility to manage outbound logistics, ensuring orders are accurately processed, packed, and dispatched on time. The role requires strong organizational skills and coordination with warehouse teams and carriers.

Ideal candidates will have 3+ years in dispatch/shipping coordination, familiarity with various carriers, and proficiency in shipping software and MS Office.

Qualifications

• 3 years of experience in dispatch, shipping coordination or similar logistics role.
• Experience coordinating outbound logistics with multiple carriers.
• Familiarity with shipping methods, carriers, and documentation requirements.
• Proficiency with shipping software and MS Office (Excel, Word, Outlook).
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Coordinate the daily dispatch of all outgoing shipments, ensuring accuracy and adherence to schedules.
• Prepare shipping documents, labels, and manifests for various carriers.
• Liaise with warehouse teams to ensure timely picking, packing, and staging of orders for dispatch.
• Manage relationships with shipping carriers, negotiating rates where applicable and tracking shipment progress.
• Troubleshoot and resolve any issues related to shipping, delivery, or documentation.
• Maintain accurate records of all shipments, including tracking numbers and delivery confirmations.
• Ensure compliance with all company shipping policies and regulations (e.g., hazardous materials, customs).
• Monitor shipping costs and identify opportunities for efficiency and cost savings.
• Communicate effectively with customers and internal teams regarding shipping status and potential delays.
• Contribute to the continuous improvement of dispatch and shipping processes.

Skills

Organizational skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Logistics or Supply Chain qualification (advantageous)

Tools

Shipping software

MS Office

Job description

About the Role

Our client, a prominent e-commerce retailer with a significant distribution presence, is seeking a dedicated Dispatch & Shipping Coordinator to manage outbound logistics from their facility in East London, Eastern Cape. This role is crucial for ensuring that all orders are accurately processed, packed, and dispatched efficiently to meet customer expectations and delivery timelines. The ideal candidate will have excellent organizational skills, a strong understanding of shipping processes, and the ability to coordinate effectively with warehouse teams and external carriers. You will be instrumental in streamlining dispatch operations and maintaining high service levels within the East London distribution center.

Key Responsibilities

• Coordinate the daily dispatch of all outgoing shipments, ensuring accuracy and adherence to schedules.
• Prepare shipping documents, labels, and manifests for various carriers.
• Liaise with warehouse teams to ensure timely picking, packing, and staging of orders for dispatch.
• Manage relationships with shipping carriers, negotiating rates where applicable and tracking shipment progress.
• Troubleshoot and resolve any issues related to shipping, delivery, or documentation.
• Maintain accurate records of all shipments, including tracking numbers and delivery confirmations.
• Ensure compliance with all company shipping policies and regulations (e.g., hazardous materials, customs).
• Monitor shipping costs and identify opportunities for efficiency and cost savings.
• Communicate effectively with customers and internal teams regarding shipping status and potential delays.
• Contribute to the continuous improvement of dispatch and shipping processes.

Requirements

• High school diploma or equivalent; a qualification in Logistics or Supply Chain Management is advantageous.
• Minimum of 3 years of experience in dispatch, shipping coordination, or a similar logistics role.
• Proven experience managing outbound logistics and coordinating with multiple carriers.
• Familiarity with various shipping methods, carriers, and documentation requirements.
• Excellent organizational skills and a strong attention to detail.
• Proficiency in using shipping software and MS Office Suite (Excel, Word, Outlook).
• Good communication and interpersonal skills.
• Ability to work efficiently under pressure and meet tight deadlines.
• Problem-solving aptitude.
• Experience within the East London, Eastern Cape logistics environment is a plus.
• Knowledge of e-commerce fulfillment processes is desirable.

Benefits

Our client offers a competitive salary, opportunities for professional development, and a dynamic work environment. Be a vital part of efficient logistics operations in East London.