About the Role
Our client, a well-established distribution company serving the automotive sector, is seeking a dedicated Transport Planner and Dispatcher to join their team in East London, Eastern Cape. This role requires a blend of on-site coordination and remote operational oversight, managing the day-to-day dispatch of vehicles and ensuring the efficient flow of goods. The successful candidate will be responsible for optimizing delivery routes, coordinating with drivers, and maintaining clear communication to ensure timely and secure transportation of automotive parts and products. This hybrid role is crucial for operational efficiency in the East London, Eastern Cape region.
Key Responsibilities
- Plan and schedule daily delivery routes for a fleet of vehicles, optimizing for efficiency, cost, and timeliness.
- Dispatch drivers, providing them with necessary route information, delivery schedules, and load manifests.
- Monitor vehicle locations and track delivery progress in real-time using dispatch software.
- Communicate effectively with drivers, customers, and internal teams to address any issues or delays promptly.
- Maintain accurate records of all dispatched shipments, delivery confirmations, and driver logs.
- Ensure compliance with all traffic laws, transportation regulations, and company safety policies.
- Manage communication channels, including phone, email, and dispatch software, ensuring clear and timely information exchange.
- Assist in coordinating vehicle maintenance schedules to minimize downtime.
- Provide support for inbound logistics coordination as needed.
- Generate reports on dispatch activities, delivery performance, and operational efficiency.
Requirements
- A minimum of 2-3 years of experience in transport planning, dispatching, or logistics coordination.
- Familiarity with route planning software and dispatch management systems.
- Good understanding of South African road networks and transportation regulations.
- Excellent communication, organizational, and multitasking skills.
- Ability to work under pressure and make quick, effective decisions.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Strong problem-solving abilities and a proactive approach to managing challenges.
- Ability to work effectively in a hybrid environment, managing both on-site coordination and remote communication.
- High school diploma or equivalent; a qualification in logistics is advantageous.
- A customer-focused mindset with a commitment to service excellence.
Benefits
- Competitive salary package aligned with industry standards.
- Hybrid work arrangement offering flexibility.
- Comprehensive medical and retirement benefits.
- Opportunities for professional development in transport and logistics management.
- A supportive and dynamic work environment.
- Potential for career growth within the company's logistics department.