Dispatch Operative

Harrods; Knightsbridge; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

33% staff discount

Subsidised medical and dental cover

Discounted gym membership

Job summary

Harrods in Knightsbridge is seeking Dispatch Operatives to join our Distribution team. You will pack, process and dispatch orders, working shifts 7am-3pm or 1pm-9pm on a rotating basis, with weekend cover during peak periods.

You will use SAP and IShipper, handle delicate items, maintain tidy workspace, and support various internal teams. We offer 33% staff discount, medical and dental cover, discounted gym membership and other benefits.

Qualifications

• Experience in packing, warehousing or distribution preferred.
• Willingness to learn SAP and IShipper systems.
• Detail-oriented, proactive and able to work as part of a team.
• Physically fit and able to meet operational demands.

Responsibilities

• Pack shopfloor and courier orders to high standards.
• Process parcels using SAP and IShipper.
• Handle fragile and varied items with care.
• Support internal collections from store, Press Office, Management Offices, Legal Office and Chairman's Office when required.
• Assist with the Courier Desk and special taxi deliveries.
• Help maintain the Trevor Square building on a daily basis.
• Assist the admin team with urgent requests and tasks from your manager.
• Maintain housekeeping and organisation within dispatch and warehouse areas.
• Support with export tasks when required.

Skills

Packing

Attention to detail

Teamwork

Tools

SAP

IShipper

Job description

Our Distribution team are looking for Dispatch Operatives to join our team at Knightsbridge. You will play a vital role in ensuring customer orders are prepared, packed and dispatched to Harrods' world-class standards, bringing the magic of Harrods to customers around the world, even after hours.

About the role

Working five days out of seven, mainly Monday to Friday with some weekend cover during peak periods. Shifts are early 7am to 3pm and late 1pm to 9pm, usually 1 week early 1 week late. You will be responsible for the accurate packing, processing and dispatching of both customer and internal orders. You will handle a wide range of products with care, maintain a tidy workspace and support other dispatch and warehouse functions as needed.

Key responsibilities include:

• Packing shopfloor and courier orders to the highest standards.
• Processing parcels using IShipper and SAP.
• Handling fragile and varied items with care and precision.
• Supporting internal collections from the store, Press Office, Management Offices, Legal Office and Chairman's Office when required.
• Assisting with the Courier Desk and special taxi deliveries.
• Helping maintain the Trevor Square building on a daily basis.
• Assisting the admin team with urgent requests and any reasonable tasks from your manager.
• Maintaining excellent housekeeping and organisation within the dispatch and warehouse areas.
• Supporting with export tasks when required.

• Harrods offers a range of company-wide benefits including 33% staff discount, subsidised medical and dental cover, discounted gym membership, and more.

About you

You will be detail-oriented, proactive and a strong team player who thrives in a hands-on role. You will be comfortable working early and late shifts on rotation, adaptable to changing demands and open to learning systems such as SAP.

You will also:

• Have excellent attention to detail and accuracy.
• Be confident using PC systems and comfortable learning new software.
• Have strong communication and interpersonal skills.
• Be flexible, reliable and supportive of your team.
• Ideally have experience in packing, warehouse or distribution roles (training provided).
• Be physically fit and able to meet the operational requirements of the role.

This is a fantastic opportunity to be part of a supportive, close-knit team that works behind the scenes to deliver excellence. You will help achieve the many deadlines the Knightsbridge Dispatch team faces daily, while contributing to a first-class delivery service for our customers.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information:

Time Type: Permanent Department: Knightsbridge Distribution (Aimee Mccheyne) As one of the world's most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers' expectations and the expectations of each other.

To maintain our high standards, we invest as heavily in our people as we do in our products and store.

As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.