Discharge & Patient Transport Liaison Officer

HTG-UK; Harrogate; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Sick pay after 12 months

Health Assured EAP

Cycle to Work

Electric Car

Holiday buy schemes

Refer a friend scheme

Training and mentorship

Holiday allowance

Employee of the Month

Job summary

HTG-UK is recruiting a Patient Transport Liaison Officer to join West Suffolk Hospital in Bury St Edmunds. The role is full-time, 37.5 hours per week, on-site, focusing on discharge coordination and transport planning to support patient flow.

You will liaise with wards, discharge lounges, and transport providers; perform risk assessments; ensure accurate records and compliance with data protection; and participate in staff training. A DBS check, right to work, and driving licence are required.

Qualifications

• Right to work in the UK
• Full UK manual driving licence
• Enhanced DBS check (onboarding)
• Satisfactory employment and character references
• A satisfactory medical assessment
• Mandatory safeguarding training

Responsibilities

• Be the go-to patient transport expert on-site in the Discharge Lounge and Transport Office
• Collaborate with hospital teams to streamline patient flow and prioritise transport needs
• Carry out risk assessments as required
• Represent transport interests at daily bed meetings, aligning plans with critical discharge timelines
• Maintain clear communication between wards, patient flow teams, and transport providers
• Keep patient records accurate and secure, ensuring smooth transitions and compliance with data protection policies
• Provide support to patients, families, and care facilities, ensuring everyone is informed and prepared for discharge journeys

Job description

HTG-UK is recruiting a Patient Transport Liaison Officer to join West Suffolk Hospital in Bury St Edmunds. The role is full-time, 37.5 hours per week, on-site, focusing on discharge coordination and transport planning to support patient flow.

You will liaise with wards, discharge lounges, and transport providers; perform risk assessments; ensure accurate records and compliance with data protection; and participate in staff training. A DBS check, right to work, and driving licence are required.