Directorate Office Administrator

Hollybank Trustees Ltd; Caterham Valley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

26 days holiday

Generous Pension Scheme

Discretionary bonus

Wellbeing benefits

Life assurance

Volunteer days

Training and development

Enhanced family leave

Vehicle allowance

Job summary

Croudace Homes is seeking a Directorate Office Administrator to support the Corporate Affairs Manager in Caterham, Surrey. The role involves providing an efficient admin service to the Directorate Office, managing fleet records, arranging meetings, and helping with events and marketing materials.

Extensive experience in a similar role, strong communication, and proficiency in MS Office are essential. The position offers a competitive package and a focus on staff wellbeing and development.

Qualifications

• Proven experience in a similar administrative role.
• Excellent written and verbal communication with internal and external stakeholders.
• Strong IT skills, especially MS Office, and ability to type efficiently.

Responsibilities

• Provide an effective administration service to the Directorate Office.
• Maintain Fleet database and reply to Fleet emails.
• Assist with sourcing volunteering opportunities and record-keeping.
• Organise meetings, room bookings, refreshments, and greet visitors.
• Assist with event organisation, venues, and marketing materials.
• Create presentations and perform general office duties.

Skills

Excellent communication

IT proficiency (MS Excel/Word/PowerPt)

Time management

Typing speed

Meeting and event coordination

Attention to detail

Tools

MS Excel

MS Word

PowerPoint

Job description

Location: On site / Caterham, UK
job type: Permanent / Full-time
Sector and subsector: Business Support | Administration
Salary: Competitive salary

Who are Croudace Homes?

Croudace Homes is a family‑owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we’re committed to building high‑quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time.

At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect & continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on well‑being and work‑life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed—because when our people thrive, so does our business. We’re proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.

Directorate Office Administrator

We have a position available for a directorate office administrator to join our Corporate Affairs Manager based in Caterham, Surrey.

What you’ll be doing

Reporting to the Corporate Affairs Manager your primary responsibility will be to provide an effective administration service to the Directorate Office by:

• Maintaining the Fleet database and replying to Fleet emails, with the guidance of the Corporate Affairs Manager.
• Assisting with sourcing employee volunteering opportunities and keeping associated records up to date.
• Organising meetings, including room bookings, offering refreshments and greeting external visitors.
• Assisting the Corporate Affairs Manager with event organisation, sourcing venues and creating associated marketing material.
• Creating presentations and general office duties.
• Working on ad hoc projects to support the Corporate Affairs Manager

Skills & knowledge you’ll bring

Extensive experience gained in a similar role

Excellent written and verbal communication skills and ability to liaise with internal and external customers/clients at all levels

Highly proficient IT user. Especially MS Excel/Word/PowerPoint

Good word processing skills and ability to type efficiently.

Excellent time management with the ability to multi-task and prioritise work.

At Croudace Homes, we believe our people are our greatest asset—and we’re committed to rewarding and supporting them. In return for your skills and dedication, you’ll receive a competitive package that includes (role dependant):

• 26 days holiday, increasing with service, plus an additional day off to celebrate your birthday
• Generous Pension Scheme with up to 10% employer contribution
• Discretionary bonus to recognise your performance and contribution
• Wellbeing benefits: discounted gym membership, a health cash plan (with cover for children), private Bupa healthcare (based on role & service length), mental health support via our EAP programme including access to counselling, bi‑annual health checks
• Life assurance cover of up to 8x your annual salary
• Up to three paid volunteer days each year to get involved in meaningful community projects
• Training and development opportunities, including support for professional memberships and continued career progression
• Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms
• Vehicle allowance (role dependant) with free onsite parking and free electric car charging
• Everything else: retail discount platform, free fruit in the office, monthly dress down Friday raising money for nominated charities, fund match for charity sponsorship and modern offices that facilitate collaborative working

At Croudace, we don’t just build homes—we build fulfilling careers. Whether you're starting out or bringing years of experience, you'll find a workplace that genuinely supports your development and celebrates your success. If you’d like to find out more about this role, please don’t hesitate to get in touch at [e-mail]