Directorate Administrator

Anglian Water Group; Huntingdon; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Private health care

Generous pension

Virtual GP service

25 days annual leave

Life assurance

Personal accident cover

Family friendly policies

Bonus scheme

Flexible benefits

Job summary

Anglian Water Group seeks an experienced administrative professional to provide high-quality support across the Quality Environment & Assurance Directorate. You will manage diaries, inboxes, and meeting logistics, coordinate stakeholders, and maintain governance for documents and H&S compliance.

You will also oversee purchasing, cost control, and act as the owner of the Directorate's Lighthouse site. Strong IT skills and meticulous attention to detail are essential for success.

Qualifications

• GCSE Maths & English (or equivalent) is essential.
• Proven diary management experience and strong admin skills.
• Excellent written and verbal communication with stakeholders.
• Ability to maintain GDPR-compliant information handling.

Responsibilities

• Provide proactive diary, inbox and administrative support to SLT members and plan PDRs/1:1s.
• Arrange meeting logistics; prepare agendas, capture minutes and track actions.
• Triage regulatory stakeholder correspondence in shared mailboxes and monitor deadlines.
• Oversee purchasing processes and administer timesheets and payments.
• Own and maintain QE&A Lighthouse site and document governance with version control.
• Support H&S proactive agenda including inductions and time compliance.
• Demonstrate clear written and verbal communication with stakeholders.
• Maintain confidentiality and handle sensitive information professionally.
• Utilise IT systems (Microsoft 365, SAP) for records management.
• Support procurement, finance admin, and accurate financial records.

Skills

Diary management

Administrative support

Stakeholder coordination

Minute-taking

Communication

Organisation & time management

Discretion & confidentiality

H&S awareness

IT proficiency

Education

GCSE Maths & English

Tools

Microsoft 365

SAP

Shared systems

Job description

You'll provide high-quality, consistent administrative and organisational support across the Quality Environment & Assurance Directorate, with a particular focus on senior leader support, stakeholder coordination, and day-to-day operational smoothness. The role covers proactive diary and inbox management, forward planning, meeting logistics, action tracking, and support for directorate-wide events. A key part of the remit is information and correspondence management, including shared mailbox triage for regulatory and stakeholder communications, plus structured minute-taking and action logging for technical and regulatory forums. You'll also lead on purchasing and cost-control admin, and own the Directorate's Lighthouse site and document governance, ensuring content is accurate, controlled and compliant (including H&S and GDPR).

Key responsibilities

• Provide proactive diary, inbox and administrative support to SLT members; plan and coordinate PDRs, 1:1s, team meetings and associated actions.
• Arrange meeting logistics (rooms/tech/refreshments/guests), prepare agendas, capture minutes and maintain action logs.
• Triage and track incoming regulatory/stakeholder correspondence in shared mailboxes, coordinating responses and deadlines.
• Oversee purchasing processes (raising orders, Barclaycard payments, GRNs, vendor set-up) and administer CATs timesheets.
• Own and maintain the QE&A Lighthouse site, document libraries and templates; ensure version control, naming, and GDPR-compliant storage.
• Champion the "Safer Every Day" agenda: complete H&S inductions/audits, monitor Working Time compliance, and report near misses.
  Organisation & time management across complex diaries, inboxes and logistics.
• Clear written & verbal communication (incl. minute-taking, reports, stakeholder correspondence).
• Confidentiality & discretion handling sensitive information professionally.
• IT proficiency (Microsoft 365, SAP, shared systems and records).
• Procurement & finance admin (ordering, payments, financial record-keeping).
• Behaviours that promote H&S, pride in work, clear information delivery, relationship-building, curiosity and continuous learning.
• Proven diary management experience.
• GCSE Maths & English (or equivalent).
• Relevant technical knowledge to support the directorate's work.
• Organisation & time management, communication, confidentiality & discretion, IT proficiency, H&S awareness, procurement & finance admin, and document/data management (as marked essential).
• We invest in our people - as a valued employee, you'll be entitled to:
• Personal private health care
• Generous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 25 days annual leave - rising with length of service and the ability to buy more
• Life assurance (up to 8 x salary)
• Personal accident cover (up to 5 x salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeing and lifestyle.