Directorate Administrator

Anglian Water Services; Huntingdon; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Personal private health care

Pension scheme

Virtual GP service

25 days annual leave

Life assurance

Personal accident cover

Family friendly policies

Bonus scheme

Flexible benefits

Job summary

Anglian Water Services is seeking a Directorate Administrator in Huntingdon/Peterborough with hybrid working. You will provide high‑quality administrative support across the Quality Environment & Assurance Directorate, focusing on senior leader support, diary management, meeting logistics, and action tracking.

You’ll handle procurement, cost-control admin, and oversee the Directorate’s Lighthouse site and document governance, ensuring GDPR compliance and timely communications.

Qualifications

• Organisation & time management across complex diaries, inboxes and logistics.
• Clear written & verbal communication (incl. minute-taking, reports, stakeholder correspondence).
• Confidentiality & discretion handling sensitive information professionally.
• Procurement & finance admin (ordering, payments, financial record-keeping).

Responsibilities

• Provide proactive diary, inbox and administrative support to SLT members; plan and coordinate PDRs, 1:1s, team meetings and associated actions.
• Arrange meeting logistics (rooms/tech/refreshments/guests), prepare agendas, capture minutes and maintain action logs.
• Triage and track incoming regulatory/stakeholder correspondence in shared mailboxes, coordinating responses and deadlines.
• Oversee purchasing processes (raising orders, Barclaycard payments, GRNs, vendor set-up) and administer CATs timesheets.
• Own and maintain the QE&A Lighthouse site, document libraries and templates; ensure version control, naming, and GDPR-compliant storage.
• Champion the “Safer Every Day” agenda: complete H&S inductions/audits, monitor Working Time compliance, and report near misses.

Skills

Diary management

Written & verbal comms

Confidentiality

IT proficiency

Procurement & finance admin

Education

GCSE Maths & English

Tools

Microsoft 365

SAP

Shared records systems

Job description

Directorate Administrator

Circa £31,755 dependent on skills & experience

Permanent – full time (37 hours) with flexibility for part time

Huntingdon / Peterborough – hybrid working, with 3 days in the office

Dive into a world of opportunity and join our team!

You’ll provide high‑quality, consistent administrative and organisational support across the Quality Environment & Assurance Directorate, with a particular focus on senior leader support, stakeholder coordination, and day‑to‑day operational smoothness. The role covers proactive diary and inbox management, forward planning, meeting logistics, action tracking, and support for directorate‑wide events.

A key part of the remit is information and correspondence management, including shared mailbox triage for regulatory and stakeholder communications, plus structured minute‑taking and action logging for technical and regulatory forums. You’ll also lead on purchasing and cost‑control admin, and own the Directorate’s Lighthouse site and document governance, ensuring content is accurate, controlled and compliant (including H&S and GDPR).

Key responsibilities

• Provide proactive diary, inbox and administrative support to SLT members; plan and coordinate PDRs, 1:1s, team meetings and associated actions.
• Arrange meeting logistics (rooms/tech/refreshments/guests), prepare agendas, capture minutes and maintain action logs.
• Triage and track incoming regulatory/stakeholder correspondence in shared mailboxes, coordinating responses and deadlines.
• Oversee purchasing processes (raising orders, Barclaycard payments, GRNs, vendor set‑up) and administer CATs timesheets.
• Own and maintain the QE&A Lighthouse site, document libraries and templates; ensure version control, naming, and GDPR‑compliant storage.
• Champion the “Safer Every Day” agenda: complete H&S inductions/audits, monitor Working Time compliance, and report near misses.

We invest in our people - as a valued employee, you’ll be entitled to:

• Personal private health care
• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 25 days annual leave – rising with length of service and the ability to buy more
• Life assurance (up to 8 x salary)
• Personal accident cover (up to 5 x salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeing and lifestyle.

What does it take to be successful?

• Organisation & time management across complex diaries, inboxes and logistics.
• Clear written & verbal communication (incl. minute‑taking, reports, stakeholder correspondence).
• Confidentiality & discretion handling sensitive information professionally.
• IT proficiency (Microsoft 365, SAP, shared systems and records).
• Procurement & finance admin (ordering, payments, financial record‑keeping).
• Behaviours that promote H&S, pride in work, clear information delivery, relationship‑building, curiosity and continuous learning.
• Proven diary management experience.
• GCSE Maths & English (or equivalent).
• Relevant technical knowledge to support the directorate’s work.
• Organisation & time management, communication, confidentiality & discretion, IT proficiency, H&S awareness, procurement & finance admin, and document/data management (as marked essential).

Inclusion at Anglian Water

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

Closing date: 18th October 2026 Interview dates: 28th and 29th October

#loveeverydrop