Director's Office Lead & PA Team Manager

Department for Transport (DfT), United Kingdom; Birmingham; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Civil Service pension

25 days annual leave

Bank holidays + Privilege Day

Staff discount portal

Career development support

Diversity and inclusion

Employee Assistance Programme

Flexible working

Job summary

Department for Transport (DfT) in Birmingham seeks a Head of Directors Office to lead a fast-paced, high‑visibility function. You will act as a senior point of contact for two Directors, shaping priorities and directing a small PA team to support decision-making.

You will manage critical stakeholder relationships, ensure timely actions, and enable executives to focus on priority issues while developing leadership capabilities within the team.

Qualifications

• Experience of providing support or advice to senior level management.
• Experience of working to tight deadlines with competing priorities, under pressure.
• Experience of confidently making timely and accurate decisions.

Responsibilities

• Regularly assess Directors' priorities and manage action lists to keep focus on key issues.
• Triages emails, correspondence and meeting invites for Directors with the Diary Manager.
• Build high quality relationships with key internal and external stakeholders.
• Line management responsibility for 1 x EO Diary Manager and 3 x EO Personal Assistants.

Skills

Senior-level support

Deadline management

Decision making under pressure

Job description

Department for Transport (DfT) in Birmingham seeks a Head of Directors Office to lead a fast-paced, high‑visibility function. You will act as a senior point of contact for two Directors, shaping priorities and directing a small PA team to support decision-making.

You will manage critical stakeholder relationships, ensure timely actions, and enable executives to focus on priority issues while developing leadership capabilities within the team.