Director of Services

Leeds Women's Aid; Leeds; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A women's-centered support organization is seeking a visionary Director of Services & Engagement to lead service delivery and ensure inclusive, trauma-informed support for women experiencing domestic abuse. This pivotal role focuses on engaging survivors, amplifying their voices in decision-making, and strengthening community partnerships. This is a career-defining opportunity for a values-driven leader ready to make an impact. The position offers a hybrid work model and encourages applicants aligned with women's rights.

Qualifications

• Values-driven leadership in domestic abuse services.
• Experience in trauma-informed and inclusive service delivery.

Responsibilities

• Lead service delivery and engagement with women accessing support.
• Ensure services are safe and shaped by women's lived experiences.
• Strengthen partnerships and build housing capability.

Job description

Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders

Permanent, 35 hours per week FTE

Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services – services not just designed for them, but truly shaped by their lived experiences?

Leeds Women’s Aid (LWA) is a proudly feminist, women‑centred organisation delivering life‑changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they’re looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact.

In this newly reimagined role, you’ll lead service delivery and engagement with women accessing LWA’s support, ensuring services are safe, trauma-informed and inclusive – and, above all, grounded in women’s lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change.

This is a rare, career-defining opportunity at the heart of LWA’s future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration.

You’ll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you’ll focus on strengthening partnerships, building emerging housing capability and ensuring survivors’ voices influence every decision.

Download the candidate pack below for more information.

The closing date 9am on Wednesday 25 th March. Interview dates will be confirmed soon.

Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010.