Director of People Operations

DeepL GmbH; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as the Director of People Operations, where you will shape the future of our workforce through innovative HR practices and systems. This role offers a unique opportunity to drive transformation and enhance employee experiences in a dynamic environment. You will lead a talented team, optimize HR processes, and implement data-driven strategies that empower leadership decision-making. If you are passionate about fostering a collaborative culture and have a strong background in HR operations, this is the perfect opportunity to make a significant impact and contribute to our mission of breaking down language barriers worldwide.

Benefits

Competitive benefits

Open work culture

Employee well-being initiatives

Qualifications

• Extensive leadership experience in HR Operations at a publicly traded company.
• Strong data analysis skills and a passion for leveraging data to solve complex problems.

Responsibilities

• Manage Shared Services infrastructure to improve employee experience.
• Lead HR systems and data initiatives for better efficiency and functionality.

Skills

HR Operations

HRIS

Data Analysis

Project Management

Communication Skills

Leadership

Education

Bachelor's Degree in Human Resources or related field

Master's Degree (preferred)

Tools

Confluence

Bob (HRIS)

Recruitee

Job description

Meet DeepL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.

Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart

Our blend of modern technology, competitive benefits, and an open, welcoming work culture enables our people to thrive. Reactions to working at DeepL are overwhelmingly positive, likely due to our innovative products and our shared mission to improve communication and bring cultures closer together. Being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram, and our Blog.

WHAT YOU’LL DO

The Director of People Operations will shape the future of our workforce and drive transformation as we grow. This leadership role sets the strategic direction for People Systems, Analytics, Project Management, and Shared Services, focusing on evolving and scaling our operations to meet organizational demands and ensure compliance across all locations.

You will blend creativity, technical expertise, and interpersonal skills with a proactive approach. Leading a team of over 10, you will optimize employee experiences through HR systems and processes. You will also design and implement a data analytics strategy that provides actionable insights, empowering leaders to make informed decisions.

The ideal candidate is a seasoned leader with extensive experience in HR systems, global operations, process transformation, and continuous improvement. Your contributions will enhance efficiency and effectiveness, laying the groundwork for sustainable growth.

• Manage our Shared Services infrastructure, focusing on scalable support models to improve agility, efficiency, and employee experience.

• Collaborate with Business Leaders and People Teams to refine HR processes and systems, identifying opportunities for standardization and automation while respecting local regulations.

• Develop escalation paths for HR Ops issues and utilize metrics-based tools like Confluence to assess and improve HR service performance.

• Lead HR systems and data initiatives, including projects and implementations.

• Optimize the HR tech stack for efficiency and functionality.

• Manage relationships among internal teams, including People, Finance, and Legal.

• Enhance HRIS (e.g., Bob) and other tools like Recruitee to improve user experience and efficiency.

• Create a comprehensive data strategy to ensure accuracy, security, and reliability of people data.

• Provide insights from people data to support leadership decision-making.

• Represent the organization in the broader systems community, staying updated on industry trends.

• Oversee global expansion, M&A activities, and systems consolidation efforts.

WHO YOU ARE

• Extensive leadership experience in HR Operations at a publicly traded company with second-line responsibilities.

• Deep experience with HRIS and support systems.

• Prior experience in a SOX-compliant environment.

• Excellent communication skills and high emotional intelligence, capable of articulating vision and building relationships.

• Highly organized in a fast-paced, constantly changing environment.

• Strong ownership, accountability, and bias for action.

• Strong data analysis skills and a passion for leveraging data to solve complex problems.

• Experience with global expansion and M&A is a plus.

• Strategic thinker with leadership and problem-solving skills.

• Effective communicator across technical backgrounds.

We are an equal opportunity employer

At DeepL, we value authenticity and diversity. Our products serve everyone, and our workplace reflects this inclusivity. Bring your personal experiences, perspectives, and background—together, we can break down language barriers worldwide.