HR Director BPO - EMEA London, England

TN United Kingdom; London; Remote; GBP 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Director of Human Capital to lead HR initiatives across the EMEA region. This remote role offers the opportunity to shape employee experiences for iconic brands while contributing to the company's reputation as an employer of choice. Ideal candidates will bring extensive BPO experience and a passion for enhancing employee satisfaction. Join a forward-thinking team that values creativity and collaboration, and help drive the future of HR in a dynamic environment. If you are ready to make a significant impact in a global context, this role is perfect for you.

Qualifications

• Proven experience leading HR teams in a BPO or CX environment.
• Strong ability to manage HR functions across multiple regions.

Responsibilities

• Lead HR teams across EMEA to enhance service delivery.
• Implement innovative HR solutions for employee satisfaction.

Skills

Leadership in HR

BPO Experience

Employee Satisfaction Strategies

Education

Bachelor's Degree in Human Resources

Master's Degree in Business Administration

Job description

Job Description:

Director of Human Capital – CX BPO - EMEA - Remote

We are hiring a Director of Human Capital (HR) for the EMEA region to help us deliver exceptional service experiences for iconic brands. This is a remote position based in the UK, South Africa, Greece, Bulgaria, Egypt, or Poland.

About Us: Our Human Capital Team adds significant value by driving innovative solutions to support employee satisfaction and position TTEC as an employer of choice. With offices across the UK, South Africa, Egypt, Ireland, Poland, Greece, Bulgaria, and plans for expansion into more African geographies, now is a great time to join our EMEA leadership team.

Responsibilities:

1. Lead HR teams across multiple geographies in EMEA.
2. Implement innovative HR solutions to enhance employee satisfaction.
3. Contribute to positioning TTEC as an employer of choice.

Qualifications:

1. Experience leading HR teams in a BPO or CX services organization.
2. Ability to manage HR functions across multiple geographies in EMEA.

Additional Information:

• EU work permit required: Yes
• Location: London, UK or other specified locations
• Job Reference: 9089283565b0
• Job Views: 6
• Posted: 05.05.2025
• Expiry Date: 19.06.2025