Director of Operations

Sanctuary Group; Lanark, Glasgow; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a visionary Director of Operations to lead their care services across England and Scotland. This pivotal role involves inspiring teams to achieve high standards of person-centred care while driving strategic growth initiatives. The ideal candidate will possess a strong background in health and social care, with proven leadership skills and a deep understanding of regulatory frameworks. Join a forward-thinking organization dedicated to enriching the lives of residents and making a meaningful impact in the sector. If you're passionate about transforming care services and leading teams to success, this opportunity is perfect for you.

Qualifications

• Educated to degree level or equivalent in an appropriate discipline.
• Proven experience in a Senior Leadership position.

Responsibilities

• Lead and inspire operational teams to deliver exemplary standards of care.
• Implement new initiatives to drive revenue and improve operating margins.

Skills

Leadership

Strategic Business Planning

Financial Acumen

Communication Skills

Regulatory Knowledge (CQC and CI)

Education

Degree in relevant discipline

Job description

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Department: Health and Social Care (Management)

Operation: Sanctuary Care

Closing Date: 15/05/2025

Requisition: 224648

Director of Operations – Sanctuary Care

Flexible location with home working and regular UK business travel

Full-time

Sanctuary Care is a leading provider of 109 nursing and residential care homes across England and Scotland, providing high quality care services to the elderly, including residential, nursing, respite and dementia care. We support over 4,800 residents and employ over 7,300 staff.

Our vision is to continually enrich the lives of our residents ensuring they receive the best standards of care and support at all times. We also have ambitious plans to grow and diversity our portfolio, continually evolving our business in line with Sanctuary Group’s charitable objectives.

To support us with the next stage of our growth agenda, we are seeking a new visionary Director of Operations to lead and inspire our operational teams ensuring they are focussed on delivering and sustaining exemplary standards of person-centred care alongside the achievement of key financial, people and quality indicators.

As a natural leader, you will continue to build and maintain an inclusive culture aligned to Sanctuary’s Corporate Values. You will also represent Sanctuary at a local, regional and national level, ensuring that we influence, contribute and represent the needs of the sector to ensure future sustainability and viability.

With a keen passion for business transformation, you will actively identify, research and implement new initiatives to drive revenue and improve operating margin whilst maintaining quality services that remain competitive.

Working collaboratively with Group support and operational teams, you will ensure that future strategies and service provision are tailored and developed to the needs of care and continually evolved to reflect industry standards and best practice.

In addition, you will also be registered as the Nominated Individual with CQC In England and CI Scotland, ensuring the safe and effective monitoring of quality standards and that appropriate risk management strategies and tools are in place.

The essential requirements for this role are:

• Educated to degree level or equivalent in an appropriate discipline;
• Proven experience in a Senior Leadership position;
• Demonstrable experience in developing and implementing actionable strategic business plans;
• A strong understanding of finance and measures of performance with a high level of business awareness and acumen;
• Successful track record of achieving company growth projections and targets in a dynamic and competitive environment;
• Extensive experience within health and social care;
• Thorough understanding of UK regulatory requirements (CQC and CI), and experience of working with health and social care regulators.
• Strong leadership and influencing skills, with the ability to inspire and motivate others.
• Excellent written and verbal communication skills.
• Full UK driving license, with the ability to travel throughout the UK as required

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

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