Director of International Office Services

Wilson Sonsini Goodrich & Rosati (UK), LLP; Greater London; Hybrid; GBP 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Wilson Sonsini Goodrich & Rosati (UK), LLP seeks a Director of International Office Services in London to lead office operations across the London office and the firm’s international sites in Brussels, Shanghai and Hong Kong. You will manage Office Managers, Supervisors, executives and paralegals, ensuring standardized, compliant operations across borders.

You will partner with HR, IT and Finance to coordinate onboarding, space planning, vendor relations and budgets, while maintaining a hands-on

Qualifications

• 10+ years in office operations or workplace services.
• 5+ years leading 3+ offices, ideally in a law firm or professional services.
• Experience managing executive assistants, paralegals or similar support staff.
• Strong grounding in facilities, vendor management, health and safety.
• Track record of standards across multiple offices in more than one country.

Responsibilities

• Lead and develop Office Managers and Office Supervisors.
• Establish and uphold consistent standards, processes and best practices across offices.
• Oversee onboarding/offboarding and attendance tracking for attorneys and staff.
• Coordinate with HR, IT, Finance and other functions for policy and employment matters.
• Act as senior liaison to global functions and roll out firmwide admin initiatives.

Skills

Office operations

People management

Budget management

Vendor management

Education

Bachelor's degree in business administration or related field

Tools

Facilities management software

Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. Wilson Sonsini Goodrich & Rosati is a premier legal advisor to technology, life sciences and growth enterprises worldwide, as well as the venture capital firms, private equity firms and investment banks that finance them. Founded in Palo Alto, California in 1961, the firm advises companies at every stage of development, from start-ups to global public companies, across a wide range of cutting‑edge industries. With offices across the United States, Europe and Asia, including London, Brussels, Hong Kong and Shanghai, Wilson Sonsini offers its attorneys and professional staff sophisticated work, a collaborative culture and the opportunity to work with colleagues from diverse backgrounds. The London office opened in 2018 and has grown steadily to serve UK and European technology companies and the investors who back them, advising on cross‑border financings, exits and other transatlantic matters. The office now has 40 attorneys and 25 business professionals. It is a collegial, fast‑growing office within a global firm, and the Director will help shape how it and the firm’s other international offices operate. We are seeking a Director of International Office Services to lead office operations across London and the firm’s international offices in Brussels, Shanghai and Hong Kong. Based in London, you will manage and develop the Office Managers in Brussels and Hong Kong and the Office Supervisors in London and Shanghai, set consistent standards while respecting local business, regulatory and cultural requirements, and serve as the senior administrative link between the offices and the firm’s global functions. In London, you will hold overall accountability for the workplace and be actively involved in its day‑to‑day running, working alongside the London Office Supervisor, who leads the office services team. You will also manage the Executive Assistants and paralegals, with the London Office Supervisor supporting you by coordinating team‑level matters.

Responsibilities

Leadership

• Manage and coach the Office Managers and Office Supervisors, setting clear expectations, priorities and accountability
• Develop Office Managers and Office Supervisors as managers and business partners, and plan for staffing, coverage, cross‑training and succession
• Manage the Executive Assistants and paralegals, with the London Office Supervisor assisting by coordinating team‑level matters
• Delegate effectively to the London Office Supervisor and other direct reports, while remaining hands‑on in London and stepping in directly when needed
• Model professionalism and foster a respectful, collegial workplace culture

Standards and Operations

• Establish consistent standards, processes and best practices across offices, with flexibility for local requirements
• Provide hands‑on leadership in London, and senior oversight across the international offices, of facilities, reception and front of house, vendors, office moves and space planning, health and safety, emergency preparedness and events
• Oversee Office Services budgets, major expenditures and vendor relationships
• Ensure critical responsibilities have clear ownership, documented processes, escalation paths and backup coverage

Workforce Coordination

• Oversee onboarding and offboarding of attorneys and business professionals in London, ensuring new joiners and leavers have a smooth, consistent experience, in coordination with HR, Attorney Recruiting, IT, Facilities and Finance
• Manage the day‑to‑day tracking of comings and goings, absences and leaves of absence for attorneys and business professionals in the London office, keeping accurate records and ensuring appropriate coverage
• Work in partnership with HR, which retains responsibility for policy, advice, entitlements and employee relations, and escalates matters to HR as appropriate

Partnership

• Serve as the senior escalation point for significant operational, workplace, staffing and vendor issues
• Build strong relationships with partners, lawyers and business professionals, and keep office operations aligned with changing needs
• Act as senior liaison to global functions (HR, Finance, IT, Legal, Risk & Compliance and others), routing specialist matters to the right owner and providing local coordination where appropriate
• Lead the rollout of firmwide administrative and workplace initiatives in the offices

Qualifications

• At least [10] years' experience in office operations or workplace services, including [five] or more years leading [three] or more offices, ideally in a law firm or comparable professional-services organisation
• Proven record of managing and developing Office Managers, Office Supervisors or other operational leaders, with [three] or more manager‑level direct reports and overall responsibility for a team of [15] or more
• Experience managing executive assistants, paralegals or similar support staff, including working through a supervisor who coordinates team‑level matters
• Solid grounding in facilities, vendor management, health and safety and office administration
• Track record of introducing consistent standards and processes across [three] or more offices in more than one country, while accommodating local requirements
• Experience running the operational side of onboarding, offboarding and absence or leave tracking for [50] or more attorneys and business professionals, working closely with HR and handling confidential information with discretion
• Sound budget and operational judgment, including responsibility for an annual Office Services budget and knowing what to handle locally and what to escalation
• Executive presence and credibility with partners and senior stakeholders, with experience influencing across central functions and local teams without direct authority
• Willingness to be hands‑on in the London office as well as leading others, with the credibility to do both
• Pragmatic, responsive and strong on follow‑through

We offer a highly competitive salary and benefits package.

Equal Opportunity Employer.

Wilson Sonsini is the premier legal advisor to technology, life sciences, and growth enterprises worldwide, as well as the venture firms, private equity firms, and investment banks that finance them. We represent more than 300 public enterprises and 3,000 private companies in a wide range of today’s cutting‑edge industries, from AI and fintech to life sciences and mobility. For more than 60 years, our attorneys and professional staff have created a unique working environment. With deep roots in the fast‑paced and innovative world of Silicon Valley, the firm fosters an entrepreneurial spirit and team‑oriented approach for all employees, providing professional and personal development opportunities and encouraging all departments to promote a stable and optimal work/life balance. Wilson Sonsini is committed to creating a diverse and inclusive workforce globally. We have built a culture in which employees of all backgrounds, viewpoints, and experiences are encouraged and empowered to achieve their maximum potential. Our firm is consistently recognized among the top law firms in annual diversity rankings. For example, Wilson Sonsini ranked No. 2 among firms with more than 601 attorneys in Law360’s 2025 Diversity Snapshot. Additionally, in 2025, for the seventh consecutive year, Wilson Sonsini achieved Mansfield Plus Certification, and in 2026, for the sixth consecutive year, the firm achieved a top score of 100 on the Human Rights Campaign Foundation’s Corporate Equality Index. We are also dedicated to enhancing the communities in which we live and work by providing legal services, financial support, and volunteer services to worthy agencies and individuals in need. In 2025, Wilson Sonsini attorneys and staff provided more than 80,500 pro bono hours, participated in 125 community service projects, and raised over $130,000 for charitable organizations and causes. In addition, the Wilson Sonsini Foundation contributed more than $2.35 million to 112 law‑related organizations and 129 community organizations in 2025.

Wilson Sonsini has 17 offices in 16 technology and business hubs worldwide.

• Austin, TX
• Boston, MA
• Boulder, CO
• Brussels, Belgium
• Century City, CA
• Hong Kong
• London
• Los Angeles, CA
• New York, NY
• Palo Alto, CA
• Salt Lake City, UT
• San Diego, CA
• San Francisco, CA
• Seattle, WA
• Shanghai (China)
• Washington, D.C.
• Wilmington, DE