Director of Engineering, KYX & Regulated AI at Scale

Careers at Tide; City Of London; Híbrido; GBP 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary & equity

Generous annual leave

Parental leave

Sabbatical leave

Health insurance

Retirement planning

Work from abroad (WOO) program

Home office setup

Descripción de la vacante

Tide is hiring a Director of Engineering to lead the KYX engineering organisation (KYC/KYB) and scale onboarding, due diligence, risk scoring, and agentic AI across multiple markets. You’ll own the strategy, organisation and execution, unifying separated lines and driving measurable improvements in conversion and risk decisions.

You will lead backend, frontend, data science and ML teams across global hubs, shaping governance and scaling AI within regulated workflows while collaborating with Ops,

Formación

• Experience leading engineering organisations in identity, onboarding, fraud, financial crime or another regulated decisioning domain.
• Strong track record of turning platform investment into measurable outcomes: conversion, due diligence quality, unit economics and workflow automation.
• Experience taking machine learning from development into production at scale, and owning model performance once live.
• Experience operating in a regulated environment, working with Ops, Policy and second line risk and compliance functions,
• Strong judgement across organisation design, delivery, platform strategy, data architecture and technical quality.
• Ability to lead distributed teams across multiple markets and unify previously separate engineering lines behind one roadmap.
• Experience deploying AI or agentic systems inside regulated workflows, with a clear view on governance, evaluation and human oversight, would be a bonus.

Responsabilidades

• Own the engineering strategy and organisation for KYX, from onboarding identity, access and due diligence through continuous monitoring to risk scoring, unifying leadership that today sits in separate Onboarding and Continuous KYX lines.
• Lead engineering across backend, frontend, data science and ML engineering, distributed across Hyderabad, Delhi, Sofia, Belgrade, Bucharest and Vilnius.
• Own KYX Scoring & ML as a shared capability serving both onboarding and ongoing decisioning, including the model lifecycle end to end from development through backtesting and staged rollout to production monitoring.
• Scale agentic AI in regulated workflows, from onboarding risk scoring through to screening, review and verification, in line with Tide's agentic governance framework.
• Work with KYX Ops, KYX Policy, Second Line of Defence and Product across the UK, EU and India, and with IAM on the still-to-be-sharpened boundary around login and access.
• Deliver measurable outcomes: higher automated decisioning rates, better due diligence and screening quality, and a falling KYX cost per member.
• Build once, deploy globally, and keep market-specific logic isolated.

Conocimientos

Engineering leadership

Regulated domain

ML in production

Distributed teams

Strategic thinking

Descripción del empleo

Tide is hiring a Director of Engineering to lead the KYX engineering organisation (KYC/KYB) and scale onboarding, due diligence, risk scoring, and agentic AI across multiple markets. You’ll own the strategy, organisation and execution, unifying separated lines and driving measurable improvements in conversion and risk decisions.

You will lead backend, frontend, data science and ML teams across global hubs, shaping governance and scaling AI within regulated workflows while collaborating with Ops,