Director of Data Operations & Governance — Scale Impact

Our Future Health; Greater London; Hybrid; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Generous Pension Scheme

30 Days Holiday pro rata

Enhanced Parental Leave

Cycle to Work Scheme

Home & Tech Savings

EV Scheme

£1,000 Employee Referral Bonus

Wellbeing Support

Great London office

Job summary

Our Future Health is seeking a Director of Data Operations & Governance to lead the operational management and governance of our data assets. The role sits in senior leadership, reporting to the Chief Data Officer, and will shape operating models, standards and ways of working as we onboard and release data at scale.

You will manage a senior Data Management lead with five Data Managers and other roles, while driving secure, high-quality data flows from source to research users across the

Responsibilities

• Lead end-to-end data operations from onboarding to data release, retention and withdrawal.
• Create clear responsibilities, milestones, dependencies and escalation routes across complex data flows.
• Develop scaling strategies for onboarding and using data at increasing volumes and variety, setting targets and working with data engineering on implementation.
• Oversee operational aspects of data releases, coordinating cross-functional efforts for successful releases.
• Develop reporting across operational performance, data volumes, quality, risks and issues.
• Oversee reliable, customer-focused managed data services, including the airlock service researchers use to move data.
• Help teams resolve complex operational issues so data can be delivered efficiently.
• Embed governance, security, privacy and compliance into data processes from the outset.
• Develop practical data standards and controls, clarifying responsibilities for data quality and retention.
• Improve understanding of data quality, provenance and lifecycle.
• Partner with Legal and Compliance to ensure data is managed securely and ethically.
• Manage data-facing relationships with NHS, laboratories, technology partners and other data suppliers.
• Lead, support and develop a team of Data Managers and governance professionals.
• Shape the future structure and capability of the data function as the organisation grows.
• Build trusted relationships with senior colleagues across Data, Technology, Product, Science, Operations, Legal, Compliance and Security.
• Bring people together around shared priorities and establish cross-team clarity.

Job description

Our Future Health is seeking a Director of Data Operations & Governance to lead the operational management and governance of our data assets. The role sits in senior leadership, reporting to the Chief Data Officer, and will shape operating models, standards and ways of working as we onboard and release data at scale.

You will manage a senior Data Management lead with five Data Managers and other roles, while driving secure, high-quality data flows from source to research users across the