Director of Customer Solution Engineering

Zuora Community; Greater London; Hybride; GBP 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Performance bonus opportunities

Medical, dental and vision insurance

Generous time off

Paid holidays and year-end break

Fully paid parental leave

Learning & Development stipend

Volunteer opportunities

Mental wellbeing resources

Résumé du poste

Zuora is seeking a Senior Customer Solution Engineer to partner with regional sales leadership, drive strategic customer engagement, and lead a high-performing CS Engineering team. You will own technical value articulation across quote-to-cash, billing, and revenue use cases, guiding enterprise deals from discovery to close.

You’ll build executive relationships, manage a pipeline of strategic opportunities, and contribute to renewals with a strong consultative selling and technical advisory

Qualifications

• Proven experience managing a large, diversified customer portfolio.
• Compelling leader who can develop trust to supportively coach and drive team motivation.
• Strong track record partnering with senior sales leadership and influencing outcomes at the executive level.
• Background in technical sales, sales engineering, customer engineering, or enterprise SaaS environments.
• Solid understanding of SaaS software and recurring revenue business models.
• Experience in billing, revenue recognition and the order to cash (OTC) space.

Responsabilités

• Partner directly with a Regional Vice President of Sales, acting as technical counterpart and leading by example in deals.
• Guide teams to articulate business and technical value across quote-to-cash, billing, and revenue use cases.
• Develop and implement innovative value-selling approaches for Zuora’s expanding customer base.
• Build trust-based executive relationships and engage as a technical thought partner.
• Support development and management of a pipeline of strategic opportunities, including workshops and QBRs, with aligned on-target outcomes.
• Drive renewal forecast accuracy and lead a high-performing Customer Solution Engineering team.

Connaissances

Strategic leadership

Executive engagement

SaaS sales

Cross-functional collaboration

Outils

Salesforce

Tableau

Description du poste

Zuora is seeking a Senior Customer Solution Engineer to partner with regional sales leadership, drive strategic customer engagement, and lead a high-performing CS Engineering team. You will own technical value articulation across quote-to-cash, billing, and revenue use cases, guiding enterprise deals from discovery to close.

You’ll build executive relationships, manage a pipeline of strategic opportunities, and contribute to renewals with a strong consultative selling and technical advisory