Remote Field Service Solutions Architect

Zinier; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

Zinier is a global SaaS company empowering frontline workers. We seek a Solution Architect to transform complex requirements into customer-centric, scalable solutions, with a strong emphasis on Field Service Management and agile delivery.

You will collaborate with product, development, and cross‑functional teams, lead workshops, and contribute to continuous improvement of Zinier’s roadmap while working with a global, remote-enabled team.

Qualifications

• 6–12 years of SaaS experience in professional services or client-facing roles.
• Proven experience in Field Service Management (required).
• Background in high-growth startups with evolving product roadmaps (preferred).

Responsibilities

• Work with lead architects to gather requirements, define scope, and document processes.
• Run workshops and design sessions to align stakeholders on solution design.
• Collaborate with product, dev, and cross‑functional teams to design scalable solutions.
• Define and maintain technical implementation docs (e.g., Low-Level Designs).
• Evaluate and customize product features while following best integration practices.
• Troubleshoot issues, propose solutions, and provide post‑implementation support.
• Contribute insights to improve Zinier’s roadmap and delivery processes.

Skills

Solution architecture

Field Service Mgmt

Agile methods

Stakeholder mgmt

JavaScript

JSON

Data modelling

Databases

Tools

JIRA

Confluence

Job description

Zinier is a global SaaS company empowering frontline workers. We seek a Solution Architect to transform complex requirements into customer-centric, scalable solutions, with a strong emphasis on Field Service Management and agile delivery.

You will collaborate with product, development, and cross‑functional teams, lead workshops, and contribute to continuous improvement of Zinier’s roadmap while working with a global, remote-enabled team.