Director of Catering Operations - Multi-Campus HE

Aramark Ltd; Ayot Green; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Generous annual leave and pension

Life assurance

Employee benefits scheme

Employee Assistance Programme

In-house mental health champions

In-house events and culinary showcases

Job summary

Aramark Ltd. is seeking a Catering Operations Director to oversee site-level operations across campuses with turnover above £4 million. You will lead strategic initiatives, drive continuous improvement, and manage client relationships, teams, and P&L to ensure service excellence and financial performance.

Ideal candidates bring substantial multi-site leadership experience, a sharp eye for detail, and a proven ability to deliver profits while upholding Aramark standards.

Qualifications

• Minimum 3 years management experience in a complex multi campus environment.
• Experience in HE and/or retail industries.
• Proven track record in delivering budgeted profit levels.
• Ability to demonstrate leadership and success.

Responsibilities

• Lead the operational and financial performance of the university's catering services.
• Implement strategic initiatives to drive business improvements.
• Engage, market, and communicate effectively with your team and stakeholders.
• Collaborate with senior leadership to develop propositions for the higher education market.
• Ensure compliance with HR laws, hygiene, safety, and food safety requirements.
• Maintain strict adherence to Aramark policies and procedures.
• Conduct regular client reviews and support new business and retention activities.
• Lead contract negotiations and identify opportunities for growth.
• Maintain and develop strong client relationships.
• Demonstrate strong commercial acumen in creating and managing operating models.

Skills

Leadership

Team management

Financial acumen

Client relationships

Job description

Aramark Ltd. is seeking a Catering Operations Director to oversee site-level operations across campuses with turnover above £4 million. You will lead strategic initiatives, drive continuous improvement, and manage client relationships, teams, and P&L to ensure service excellence and financial performance.

Ideal candidates bring substantial multi-site leadership experience, a sharp eye for detail, and a proven ability to deliver profits while upholding Aramark standards.