University Catering Director — Multi-Site Ops & Growth

Aramark Ltd; Hatfield; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Generous annual leave

Defined contribution pension

Life assurance

Employee benefit scheme

Employee Assistance Programme

Mental Health Champions

In-house events

Job summary

Aramark UK is seeking an ambitious and dynamic Account Director to lead operations for a large, multi-campus University in Hertfordshire. This is a senior leadership role balancing operational excellence with commercial performance to deliver exceptional experiences for students and staff.

You will act as the primary contact for university stakeholders, manage multi-site operations with P&L accountability, and implement strategic initiatives to grow the HE catering proposition.

Qualifications

• Minimum 3 years management experience in a complex multi-campus environment.
• Proven track record in contract catering, preferably in HE or retail.
• Demonstrated leadership and ability to deliver profits.

Responsibilities

• Lead operational and financial performance of the university's catering services.
• Implement strategic initiatives to drive business improvements.
• Engage with team and stakeholders to market and communicate plans.
• Collaborate with senior leadership to develop HE market propositions.
• Ensure HR, hygiene, safety, and food safety compliance.
• Lead contract negotiations and identify growth opportunities.
• Maintain strong client relationships and drive retention.
• Develop operating models with robust commercial acumen.

Skills

Multi-site operations

P&L accountability

Stakeholder management

Leadership

Contract catering

Job description

Aramark UK is seeking an ambitious and dynamic Account Director to lead operations for a large, multi-campus University in Hertfordshire. This is a senior leadership role balancing operational excellence with commercial performance to deliver exceptional experiences for students and staff.

You will act as the primary contact for university stakeholders, manage multi-site operations with P&L accountability, and implement strategic initiatives to grow the HE catering proposition.