Director of AI-Driven Process Transformation

Moody's Corporation; Greater London; On-site; GBP 110,000 - 150,000; Full time

Job summary

Moody's Corporation seeks a senior leader to drive end-to-end transformation of complex business processes. You will develop roadmaps that improve efficiency, control, and scalability while partnering with risk, compliance, technology, and commercial teams.

The role emphasizes governance, data-driven decisions, and responsible AI practices. You will lead multiple programs, manage priorities and risks, and champion digitalisation using AI-enabled analytics to unlock opportunities and improve

Qualifications

• Significant experience leading business process transformation within complex organisations.
• Lean Six Sigma, process mapping, continuous improvement frameworks knowledge required.
• Ability to analyse operational data and KPI to drive decisions.

Responsibilities

• Lead end-to-end transformation of medium to high complexity business processes and align with objectives.
• Develop transformation roadmaps to improve efficiency, outcomes, control, and scalability.
• Manage lifecycle of transformation initiatives from business case to BAU.
• Partner with Commercial, Technology, Product, Risk, Compliance, and Control teams to deliver cross-functional change.
• Establish process governance, KPIs, and reporting for continuous improvement.
• Analyse data to identify improvement opportunities, root causes, and automation use cases.
• Design and implement control frameworks for compliance, risk, and remediation.
• Drive adoption of process excellence through coaching and stakeholder engagement.
• Represent Business Process Transformation in governance forums and leadership discussions.
• Promote innovation by leveraging technology, automation, and analytics.

Skills

Process transformation

Lean Six Sigma

Data analysis

Stakeholder management

Program management

Communication

AI concepts

AI governance

Education

Bachelor's degree or equivalent

Lean Six Sigma certification

Project management certifications (PMI/PRINCE2/Agile)

Job description

Moody's Corporation seeks a senior leader to drive end-to-end transformation of complex business processes. You will develop roadmaps that improve efficiency, control, and scalability while partnering with risk, compliance, technology, and commercial teams.

The role emphasizes governance, data-driven decisions, and responsible AI practices. You will lead multiple programs, manage priorities and risks, and champion digitalisation using AI-enabled analytics to unlock opportunities and improve