Director Human Resources Information Technology

Advocate Group; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Advocate Group is seeking a Head of HRIS to own and evolve SAP SuccessFactors across the organisation. You will translate business needs into practical HRIS solutions, partnering with HR and IT to deliver value and improve the employee experience.

Reporting to a VP, you will shape the HR technology strategy, manage external partners such as EPI-USE, and lead a small HRIS team. This role combines architecture, business partnering and problem-solving at a global scale.

Qualifications

• Strong SAP SuccessFactors expertise including platform architecture and configuration.
• Experience owning end-to-end HRIS solutions and translating business needs into technical design.
• Excellent stakeholder management across HR, IT and senior leadership.

Responsibilities

• Own SAP SuccessFactors platform architecture, functionality, support and development.
• Translate HR requirements into scalable HRIS solutions.
• Provide technical direction across the SuccessFactors stack.
• Manage relationships with external partners, including EPI-USE.
• Identify root causes of technical challenges and deliver sustainable fixes.
• Collaborate with HR and wider business to capture requirements and drive improvements.
• Oversee system enhancements, testing and adoption.
• Support and develop the HRIS Analyst.

Skills

SAP SuccessFactors

HRIS leadership

stakeholder management

technical architecture

business partnering

Tools

EPI-USE

Job description

An exciting opportunity to join a leading global drinks business, taking ownership of its HR technology landscape and playing a key role in how SAP SuccessFactors supports the wider organisation.

We're looking for a Head of HRIS who can bring together technical expertise, strategic thinking and a genuine understanding of how HR technology can improve the way a business operates.

This is more than a platform support role. You'll have ownership of SuccessFactors, from its technical architecture and ongoing development through to translating business requirements into practical solutions that deliver real value.

Reporting directly to a VP, you'll have the opportunity to influence the direction of HR technology within a fast-paced, international consumer business.

The role

You'll take responsibility for the end-to-end ownership, support and development of SAP SuccessFactors, ensuring the platform continues to evolve alongside the needs of the business.

Working closely with HR, IT and external technology partners, including EPI-USE, you'll be responsible for making sure technical solutions are well considered, effectively implemented and genuinely improve the employee and business experience.

Key responsibilities will include:

• Owning the SAP SuccessFactors platform, including its architecture, functionality, support and ongoing development.
• Translating business objectives and HR requirements into scalable, effective HRIS solutions.
• Providing technical direction across SuccessFactors, ensuring system capabilities align with wider business priorities.
• Managing relationships with external implementation and support partners, including EPI-USE.
• Taking ownership of technical challenges, identifying root causes and delivering sustainable solutions.
• Working closely with HR and wider business stakeholders to understand requirements, challenge where appropriate and recommend improvements.
• Overseeing system enhancements, changes and implementations, ensuring solutions are properly designed, tested and adopted.
• Managing and developing an HRIS Analyst, providing technical guidance and supporting their continued development.

Who are we looking for?

We're looking for someone who understands SAP SuccessFactors beyond its day-to-day functionality and can take genuine ownership of the platform from both a technical and business perspective.

You might already be leading an HRIS function or working in a senior HRIS, SuccessFactors or HR Technology position and looking for the opportunity to take on broader ownership.

Ideally, you'll bring:

• Strong SAP SuccessFactors experience, with a solid understanding of platform architecture, configuration and functionality.
• Experience supporting and developing HRIS platforms, ideally with exposure to end-to-end system ownership.
• The ability to translate complex business requirements into practical technical solutions.
• Experience working with external technology partners, consultants or implementation providers.
• Strong problem-solving skills, with the ability to assess challenges, take ownership and deliver well-considered solutions.
• Excellent stakeholder management skills, comfortable working across HR, IT and senior leadership.
• A collaborative approach to leadership, with the ability to support and develop others.

Beyond technical capability, team fit and approach are particularly important.

We want someone who takes pride in their work, understands the impact technology has on the people using it and genuinely cares about delivering solutions that work for the business.

You’ll have direct exposure to senior technology leadership, the support of an established external partner and the opportunity to shape how SuccessFactors is developed and utilised across the business.

For someone who enjoys the combination of technical architecture, business partnering and problem-solving, this offers the chance to make a meaningful impact rather than simply maintaining an existing system.

Interested in finding out more?