Director - Commercial Operations

Sun Pharmaceutical Industries, Inc.; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading pharmaceutical company is seeking a Director of Sales Operations & Analytics to drive strategic initiatives in Sales Force Effectiveness and Incentive Compensation. This hybrid role requires strong leadership and expertise in analytics tools, with a focus on enhancing sales performance through insightful reporting and collaboration across teams.

Qualifications

• 10+ years of experience in pharmaceutical commercial analytics, sales operations, or incentive compensation.
• Strong knowledge of patient-level data analytics, including claims, hub, and specialty pharmacy datasets.
• Proven ability to manage teams and coordinate analytics projects across stakeholders.

Responsibilities

• Lead a team focused on Sales Force Effectiveness and Incentive Compensation.
• Conduct Brand Forecasting and provide Business Insights.
• Collaborate with stakeholders for comprehensive analytics projects.

Skills

Sales Analytics

Incentive Compensation

Advanced Analytics

Team Leadership

Stakeholder Collaboration

Patient-level Data Analytics

Education

Bachelor’s or Master’s degree in Business, Data Science, Engineering, Statistics, or a related field

Tools

SQL

Excel

Alteryx

Tableau

CRM systems (e.g., Veeva, Salesforce)

Job description

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Company: Sun Pharmaceutical Industries Ltd

Job Summary:

Reporting to the Head of Commercial Operations, the Director of Sales Operations & Analytics leads a team focused on the strategic imperatives and tactical execution of Sales Force Effectiveness, Incentive Compensation & Insightful Reporting and Sales Analytics. This is a hybrid role based in Mumbai, India, requiring in-office presence three days per week.

Essential Job Functions:

· Sales Analytics and Incentive Compensation & Insightful Reporting

· Brand Forecasting & Business Insights

· Advanced Analytics & Reporting

· Team Leadership & Offshore Management

· Stakeholder Collaboration & Cross-Functional Partnership

Required Qualifications:

· 10+ years of experience in pharmaceutical commercial analytics, sales operations, or incentive compensation.

· Proficiency in SQL, Excel, Alteryx, and Tableau (or similar BI tools).

· Experience in pharma brand forecasting models and key commercial analytics techniques, Incentive Compensation (IC) plan design, administration, and ongoing IC health checks.

· Strong knowledge of patient-level data analytics, including claims, hub, and specialty pharmacy datasets.

· Knowledge of CRM systems (e.g., Veeva, Salesforce), sales operations and sample operations processes.

· Strong documentation skills to ensure comprehensive IC tracking and audit readiness.

· Proven ability to manage teams and coordinate analytics projects across stakeholders.

· Bachelor’s or Master’s degree in Business, Data Science, Engineering, Statistics, or a related field.