Director, Business Development — Growth & Global Partnerships

Pivotal; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Career growth resources

Flexible work schedules

Professional training

Exposure to international projects

Job summary

Pivotal is seeking an experienced Director of Business Development in Greater London to drive sales strategy and client acquisition across multiple therapeutic areas. You will lead a high-performing team, engage with senior clients, and coordinate responses to RFIs and RFPs while shaping the company’s market approach.

This role offers exposure to major clients, global projects, and career growth within a scientific and data-driven CRO.

Qualifications

• Minimum 8 years of sales experience in CROs.
• Proven track record with mid- and high-level contacts.
• Excellent business awareness and a grasp of industry trends.
• Customer obsession and commitment to client satisfaction.
• Ability to earn trust and influence across teams and clients.
• Ability to manage multiple assignments and meet tight deadlines.
• Strong analytical skills for pipeline and budget reviews.
• Excellent communication with colleagues and clients.
• English required; other languages desirable.

Responsibilities

• Support design and implementation of the sales strategy plan and market trends.
• Identify potential clients and define engagement strategies (channel, owner, etc.).
• Maintain knowledge of Pivotal services and craft sales messages.
• Source and close new clients via referrals, cold calling, networking, and events.
• Develop sales plans for target accounts and opportunities.
• Be the first point of contact for prospects and clients.
• Coordinate RFIs, RFPs, and bid defenses; review materials before sign-off by CEO/SVP.
• Lead sales initiatives with external partners to align goals.
• Monitor client satisfaction and resolve issues.
• Participate in monthly sales reviews and report activity.
• Update CRM with client, bids, and pipeline data.

Skills

Sales leadership

Client relationship management

Stakeholder management

Strategic sales planning

Market analysis

CRM systems

Communication skills

English language

Education

University degree

Tools

Salesforce

Job description

Pivotal is seeking an experienced Director of Business Development in Greater London to drive sales strategy and client acquisition across multiple therapeutic areas. You will lead a high-performing team, engage with senior clients, and coordinate responses to RFIs and RFPs while shaping the company’s market approach.

This role offers exposure to major clients, global projects, and career growth within a scientific and data-driven CRO.