Direct Payments Advisor - Empower Clients & Carers (Hybrid)

Independent Lives; Devizes; Hybrid; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Cycle to work scheme

Salary sacrifice health plan

Occupational sick pay

Hybrid/flexible working

Job summary

Independent Lives is offering a maternity cover role of 35 hours per week, reducing to 21 hours per week on permanent basis, until March 2027, in Devizes. The Direct Payments team helps disabled people and carers access health or social care funding, providing information, advice and guidance on Direct Payments and employing Personal Assistants (PA).

You will inform, advise and guide clients by phone, online and face-to-face, support budgeting for care services, and liaise with health and social

Qualifications

• Experience delivering information, advice and guidance on Direct Payments and employment law.
• Ability to engage with disabled people and carers to enable PA employment arrangements.
• Experience liaising with health and social care staff and the general public.

Responsibilities

• Provide information, advice and guidance on Direct Payments and employment law via telephone, virtually and in person.
• Work directly with disabled people and carers to enable them to become good PA employers and to effectively manage their employment relationships.
• Support people to budget for and plan the support/care services they require, empowering them to secure and manage those services.
• Liaise with health and social care staff and the general public as needed within engagement, support and promotional work.
• Be an active and engaging team member, supporting other team members and using own initiative.

Skills

Information and guidance delivery

Telephone and in-person communication

Team collaboration

Job description

Independent Lives is offering a maternity cover role of 35 hours per week, reducing to 21 hours per week on permanent basis, until March 2027, in Devizes. The Direct Payments team helps disabled people and carers access health or social care funding, providing information, advice and guidance on Direct Payments and employing Personal Assistants (PA).

You will inform, advise and guide clients by phone, online and face-to-face, support budgeting for care services, and liaise with health and social