Direct Marketing Campaign Leader

Broadridge Financial Solutions; Cheltenham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Broadridge Financial Solutions is seeking a Direct Marketing Project Manager to deliver end-to-end campaigns with strong client service and cross-functional coordination. You will translate business needs into actionable plans, manage scope and delivery, and ensure campaigns meet quality, cost, and profitability targets.

The role requires experience managing complex, data-driven campaigns, excellent stakeholder management, and proficiency with MS Office tools.

Qualifications

• Bachelor's degree in Business Operations, Computer Science, or related field.
• Equivalent experience will be considered.
• Proven experience managing complex, data-driven direct marketing campaigns and multiple parallel projects with changing scope.
• Strong client relationship and stakeholder management across creative, technical, and operational teams.
• Experience preparing schedules, quotations, internal data briefs, and managing campaign scope, delivery, and profitability.
• Understanding of campaign operations including data processing, programming, tabulation, direct mail routes, postal services, and DSA providers.
• Proficiency in Word/Excel/PowerPoint with strong analytical, communication, problem-solving, and organizational skills.

Responsibilities

• Build and maintain strong client relationships while providing high-quality service and proactive communication.
• Interpret client instructions, campaign objectives, and data briefs.
• Manage multiple concurrent direct marketing campaigns with schedules, scope changes, timelines, risks and issues.
• Coordinate with cross-functional teams to deliver campaigns aligned to client needs.
• Lead campaign operations involving data processing, programming, tabulation, and direct mail production routes.
• Monitor quality, cost, profitability, and overall project contribution with understanding of pricing models.

Skills

Client relationship mgmt

Stakeholder management

Cross-functional collaboration

Analytical problem-solving

Education

Bachelor's degree in Business Operations or Computer Science

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Broadridge Financial Solutions is seeking a Direct Marketing Project Manager to deliver end-to-end campaigns with strong client service and cross-functional coordination. You will translate business needs into actionable plans, manage scope and delivery, and ensure campaigns meet quality, cost, and profitability targets.

The role requires experience managing complex, data-driven campaigns, excellent stakeholder management, and proficiency with MS Office tools.