Dining Services - Manager in Training

Healthcare Services Group Inc.; Maidenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking driven individuals for their Manager-In-Training program. This 20-week interactive training experience combines hands-on and computer-based learning, focusing on leadership development, food safety, and customer service excellence. You'll gain essential skills in managing kitchen operations, ensuring quality standards, and providing exceptional experiences for residents and guests. Join a collaborative environment that values community service and offers meaningful career development opportunities. If you are passionate about making a positive impact and growing in your career, this role is perfect for you.

Benefits

Free Telemedicine

Prescription Discount Program

Employee Assistance Programs

Paid Holidays and Vacation

Early Pay Access

Employee Stock Purchase Plan

Qualifications

• Positive attitude and ability to follow instructions.
• Leadership skills with a focus on safety post-training.

Responsibilities

• Lead small teams in food preparation and service.
• Ensure food quality and safety standards are met.

Skills

Leadership Skills

Customer Service

Food Safety Compliance

Basic Computer Skills

Education

Associate’s Degree in Food Service Management

Food Protection Manager Certification

Job description

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. Recognized as one of America's Most Trustworthy Companies, we are committed to fair treatment of our customers and employees, and to excellence through continuous training and development.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values—Integrity, Collaboration, Empowerment, Passion, & Perseverance (Grit)—guide our decisions and actions both in and out of the workplace.

Who You Are

You are driven, ambitious, passionate about serving others, and eager to make a positive impact in your community. You enjoy teamwork, are proactive, and committed to delivering exceptional customer and resident experiences daily.

What We Offer

HCSG provides a comprehensive benefits package to support the health and well-being of our associates and their families, aiming to enhance overall quality of life.

• Benefits: FREE Telemedicine and Prescription Discount Program, along with various medical, dental, vision, and supplemental health plans. *Availability varies by state.
• Training: We prioritize the development and education of our associates, with a promotion-from-within philosophy fostering career growth.
• Employee Assistance Programs: Free access for employees and families to support health, financial, and family needs.
• Recognition Programs: We celebrate employees who exemplify our Purpose and #GoingBeyond for our communities.
• Going Beyond Assistance Fund: A nonprofit providing disaster relief and emergency assistance to employees and their families.
• Paid Holidays and Vacation: For eligible staff.
• Early Pay Access: Through PNC EarnedIt, anytime you need it.
• Employee Stock Purchase Plan: Available after two years of service.
• Nationwide Opportunities: Transfers available across locations, ideal for military families.

Keeping You Safe

• Employee and resident safety are our top priorities.
• Personal Protective Equipment: Provided and required for all functions.
• COVID-19 Vaccination: Compliance with applicable policies is mandatory.

Why HCSG

Join a fulfilling, collaborative, and growth-oriented environment dedicated to community service. We offer meaningful career development and leadership opportunities to help you succeed.

Position Summary

Our Manager-In-Training (MIT) program offers a 20-week interactive training experience, combining hands-on and computer-based learning. The program covers:

• General Training & Comprehension: Operating and teaching kitchen equipment, performing roles of dietary aide, cook, and dishwasher.
• Leadership Development: Leading small teams in food prep, service, and cleanup.
• Policies & Procedures: Ensuring food quality, safety, inventory, and customer service standards are met.
• Reporting: Maintaining records of finances, supplies, personnel, and equipment.
• Training & Quality Control: Staff training, quality assurance, and daily kitchen assessments.
• Leadership Skills: Managing payroll, staffing, coaching, purchasing, inventory, and budgeting.

• Communication: Convey directives effectively to staff and clients.

• Safety: Use PPE, handle cleaning solutions safely, report issues promptly, and follow infection control protocols.

• Punctuality: Maintain attendance, respond to communications, and complete tasks on schedule.

• Customer & Resident Experience: Provide courteous, positive interactions with staff, residents, and guests.

Qualifications

• Positive attitude, ability to follow instructions, perform routine tasks.
• Leadership skills post-training, with a focus on safety.
• Associate’s degree or higher in food service management or related field preferred.
• Completion of a Food Protection Manager course within 14 days of employment.
• Certification as required by law, such as CDM or FSM, within specified timeframes.
• Experience in food production, service, and supervision preferred.
• Basic computer skills for record-keeping and reporting.
• Ability to lift/carry and perform physical tasks as needed.
• Residency within the service area.

HCSG is an equal opportunity employer committed to diversity and inclusion, fostering a safe and respectful work environment for all employees.