Digitisation & Indexing Specialist — Document Services

Iron Mountain; Rugby; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Private Medical Insurance

Employee Assistance Program

Pension scheme

Life Assurance

Dental Insurance

Bike to Work

Fitness discounts

Electric Vehicle Scheme

Job summary

Iron Mountain is seeking a detail-oriented Document Services Operative to join our DMOC team in Rugby. You will manage, digitise, index, and archive business-critical information for clients, working within tight deadlines and strict workflow processes.

You will collaborate with the Small Format Team Leader and others to ensure accurate processing, indexing, and archiving, while maintaining high standards of data integrity and customer service.

Qualifications

• Practical experience in data entry, document scanning, or using document management systems (or strong transferable technical skills).
• Strong knowledge of general IT systems, accurate keyboard skills, and working proficiency with MS Office, particularly Microsoft Excel.
• Proven ability in high attention to detail, quality control, customer service, and effective written and verbal communication.
• Strong foundational numeracy and literacy skills, with a methodical, quality-focused approach to problem-solving.

Responsibilities

• Perform accurate document preparation, high-volume scanning, and precision indexing to digitise client information into document management systems in line with strict customer SLAs.
• Collaborate with team members, line management, and key stakeholders to communicate work progress, maintain positive customer relationships, and continuously identify operational improvement opportunities.
• Ensure strict compliance with site Health and Safety regulations, including safe manual handling practices for lifting and archiving document media, as well as adhering to non-conformance quality reporting standards.

Skills

Data entry

Document scanning

MS Office

Job description

Iron Mountain is seeking a detail-oriented Document Services Operative to join our DMOC team in Rugby. You will manage, digitise, index, and archive business-critical information for clients, working within tight deadlines and strict workflow processes.

You will collaborate with the Small Format Team Leader and others to ensure accurate processing, indexing, and archiving, while maintaining high standards of data integrity and customer service.