Digital Workspace Engineer - Microsoft 365

Sage; Newcastle upon Tyne; Híbrido; GBP 60.000 - 85.000; Jornada completa

Descripción de la vacante

Sage is seeking a Digital Workspace Engineer to build and maintain a Microsoft 365–driven digital workspace, enabling seamless collaboration and efficient service adoption. The role covers M365, OneDrive, Teams, and related tools to support a growing workforce.

The position is hybrid, with three days per week in our Newcastle office. You will collaborate across IT, define requirements, resolve incidents, and drive improvements for cloud and on-premises solutions to support colleague productivity.

Formación

• Experience administering Microsoft 365 environments across on-premises and cloud.
• Hands-on expertise with SharePoint and Teams administration.
• Familiarity with Entra/Azure AD identity and access management and security policies.
• Certifications in Microsoft 365 are highly desirable.

Responsabilidades

• Deliver, maintain and enhance on-premises and cloud-based Digital Workspace solutions.
• Define and document technical requirements for M365 Digital Workspace and ensure audit compliance.
• Participate in project lifecycle phases independently or in teams.
• Drive continuous improvements to applications, services and processes.

Conocimientos

Microsoft 365 admin

SharePoint admin

Microsoft Teams

Azure Entra / IAM

End-user/3rd-line support

Endpoint management

Hybrid/on-premit

Educación

Microsoft 365 certifications

Herramientas

M365 Copilot

OneDrive

Exchange

Intune

Azure/AVD/Windows 365

Descripción del empleo

Digital Workspace Engineer - Microsoft 365

We are currently seeking a Digital Workspace Engineer to contribute to building and maintaining a seamless digital workspace environment, supporting the adoption and optimisation of digital services that enhance the colleague experience.

As a Digital Workspace Engineer at Sage, you will focus on the Microsoft 365 ecosystem, spanning Microsoft 365 (including Gen AI capabilities), workplace technologies like digital signage and building access systems, and collaboration and device management tools.

Please note that this role is hybrid and will require you to work 3 days a week from our Newcastle office.

Key Responsibilities

• Deliver, maintain and enhance high-quality on-premises and cloud-based Digital Workspace solutions.
• Define and document technical requirements and ways of working across the M365 Digital Workspace, ensuring compliance with internal and external audit controls.
• Participate in all phases of the project lifecycle independently or part of a team.
• Continuously strive to make improvements to the existing applications and/or systems, services and processes.
• Assist with activities to educate others (within and outside of IT) regarding the impacts of planned deliveries and/or in the use of relevant tools.
• Participate in the investigation and resolution of incidents, problems and major incidents to a satisfactory outcome ensuring root cause is identified and solutions defined/implemented with changes to prevent re-occurrence.

Requirements

• Strong experience in Microsoft 365 administration and engineering.
• Proven experience administering SharePoint and Microsoft Teams.
• Knowledge of M365 Copilot, OneDrive and Exchange.
• Experience with M365 integrations, migrations, governance and policies.
• Familiarity with Entra/Azure and identity and access management.
• Strong hands-on technical and third-line support experience.
• Knowledge of Intune, AVD, Windows 365 and endpoint management is advantageous.
• Relevant SharePoint or Microsoft certifications are highly desirable.

#LI-AS1

IT

United Kingdom

Newcastle

Hybrid

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/

Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE

Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.