Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Stevenage; Remote; GBP 35,000 - 50,000; Full time

Job summary

Une entreprise conjointe recherche un coach pour accompagner les utilisateurs dans l'adoption des outils numériques, notamment M365, ChatGPT et plus. Le candidat idéal aura un large éventail d'expériences dans le soutien à la transformation et sera capable de s'adapter à différents niveaux de compétence des utilisateurs. Ce rôle implique la création de workshops et le suivi de l'efficacité des outils numériques au sein de l'organisation.

Qualifications

• Expérience avérée dans le soutien numérique et la formation en entreprise.
• Connaissance spécialisée de la suite M365 et du coaching en IA.
• Excellente compétence en communication et en conception des comportements.

Responsibilities

• Fournir un coaching en personne et un soutien utilisateur.
• Gérer des sessions de formation et des cliniques d'apprentissage.
• Suivre l'adoption d'outils et l'impact sur la productivité.

Skills

Digital Enablement

Coaching

Communication

Change Delivery

Systems Thinking

Data Analysis

Job description

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Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex, stevenage

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Client:

Global Resourcing

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.