Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Shrewsbury; Remote; GBP 35,000 - 60,000; Full time

Job summary

A leading company is seeking a Digital Workplace Coach to facilitate coaching and mastery of various digital tools. This 3-6 month contract requires expertise in change delivery and a background in workplace transformation. The role involves coaching a diverse user base, creating materials, and strong engagement with analytics for performance insight.

Qualifications

• Proven track record in digital enablement and workplace transformation.
• Expert knowledge in coaching across M365 suite and AI tools.
• Strong grasp of behavioural design and change frameworks.

Responsibilities

• Deliver in-person coaching and structured masterclasses.
• Adapt coaching to different levels of digital fluency.
• Track tool adoption and generate quarterly KPI reports.

Skills

Digital enablement

Change delivery

Workplace transformation

Adult learning theory

Gravitas

Empathy

Systems thinking

Tools

M365 suite

AI (Copilot, ChatGPT)

Asana

Calendly

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Job description

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Client:

Global Resourcing

Location:

shrewsbury, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.