Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Hemel Hempstead; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading company in digital transformation is seeking a Digital Workplace Coach for a 3-6 month contract in Hemel Hempstead. The role involves coaching and supporting users in various digital tools, fostering digital fluency, and partnering with software vendors. Ideal candidates will have experience in enterprise learning, strong communication skills, and a solid understanding of change frameworks.

Qualifications

• Proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation.
• Expert knowledge in coaching across the M365 suite and AI technologies.
• Ability to link individual actions to enterprise-level outcomes.

Responsibilities

• Deliver in-person coaching and support across a broad user base.
• Run structured masterclasses and onboarding sessions.
• Translate digital change strategies into user-facing materials.

Skills

Digital enablement

Adult learning theory

Behavioral design

Change frameworks (ADKAR)

Communication skills

Data analysis

Tools

M365

AI (Copilot, ChatGPT Enterprise)

Asana

Calendly

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Global Resourcing

Location:

hemel hempstead, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.