Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Chelmsford; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading company seeks a Digital Workplace Coach for a 3-6 month contract in Chelmsford. This role involves delivering coaching and support across a variety of digital tools, including Microsoft 365 and AI technologies, enhancing user capabilities for a wide user base. Ideal candidates will possess a strong background in digital transformation and communication skills.

Qualifications

• Proven track record in digital enablement or workplace transformation.
• Expert knowledge in M365 suite, AI tools like Copilot or ChatGPT.
• Strong grasp of adult learning theory and change frameworks.

Responsibilities

• Deliver in-person coaching and support across various platforms.
• Run structured masterclasses and adapt coaching for diverse user levels.
• Track tool adoption and generate quarterly KPI reports.

Skills

Digital enablement

Change delivery

Communication skills

Systems thinking

Adaptability

Business acumen

Collaborative fluency

Job description

Social network you want to login/join with:

Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex, chelmsford

col-narrow-left

Client:

Global Resourcing

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.