Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Crawley; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Digital Workplace Coach for a 3-6 month contract to enhance digital fluency across the organization. The successful candidate will deliver coaching on a range of digital tools including M365 and AI technologies, adapting to user needs ranging from beginners to advanced professionals. This role involves creating user-facing materials, partnering with software vendors, and tracking the effectiveness of coaching. Strong communication and adaptation skills are essential for engaging effectively with a diverse user base.

Qualifications

• Proven track record in digital enablement within fast-moving environments.
• Expert in M365 suite, AI tools like ChatGPT.
• Strong grasp of adult learning theory and data usage metrics.

Responsibilities

• Deliver in-person coaching and support across multiple digital tools.
• Adapt coaching styles for users with varying digital fluency.
• Track tool adoption and productivity impacts, generating KPI reports.

Skills

Digital enablement

Change delivery

Workplace transformation

Adult learning theory

Behavioural design

Communication skills

Systems thinking

Job description

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Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex, crawley, west sussex

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Client:

Global Resourcing

Location:

crawley, west sussex, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.