Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Cardiff; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading company is seeking a Digital Workplace Coach to enhance digital fluency and productivity within their workforce. This role involves delivering personalized coaching, running structured sessions, and ensuring effective use of various digital tools. The successful candidate will possess deep knowledge of enterprise learning and the ability to adapt strategies for diverse users. This contract position is expected to last between 3 to 6 months and requires a proven ability to navigate complex environments.

Qualifications

• Proven track record in digital enablement and workplace transformation.
• Expertise in coaching M365 suite and AI tools.
• Strong communication and data analysis skills.

Responsibilities

• Deliver in-person coaching and support to a user base of 250 on digital tools.
• Adapt communication styles for different user levels.
• Track tool adoption using analytics and provide quarterly KPI reports.

Skills

Digital Enablement

Coaching

Adult Learning Theory

Empathy

Data Analysis

Systems Thinking

Tools

M365 Suite

ChatGPT Enterprise

Asana

Calendly

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Job description

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Client:

Global Resourcing

Location:

cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.