Digital Transformation Change Lead

Primark Stores Limited; England; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Pension scheme

Bonus potential

27 days of leave + bank holidays

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Job summary

Primark Stores Limited is recruiting a Change Manager to lead end-to-end change for a Digital Transformation portfolio. You will plan, design and embed change interventions, working with business, technology and cross-functional teams to deliver digitally enabled outcomes.

The role focuses on planning changes, assessing impacts, communicating with stakeholders, and ensuring adoption across programmes and projects, with a hybrid working model.

Qualifications

• 5+ years in Change Management or Transformation roles.
• Experience delivering change across multiple projects or a medium-sized programme.
• Hands-on experience performing Change Impact Assessments, stakeholder analysis, communications, and training planning.
• Strong understanding of change management frameworks and structured delivery environments (e.g., Agile, Waterfall).
• Experience supporting go-live preparation, hypercare, and BAU transition.

Responsibilities

• Develop and manage integrated change plans for a programme or multiple projects, aligning activity to delivery milestones, dependencies, business readiness needs and relevant portfolio priorities.
• Conduct change impact assessments to identify and manage impacts across processes, technology, roles, capabilities, ways of working and operating models.
• Translate programme and project outcomes into practical business change activity, ensuring impacted teams understand what is changing, why it matters and how new ways of working will be adopted.
• Define and track change readiness, adoption and engagement measures, using data and stakeholder insight to identify gaps, refine interventions and support benefits realisation.
• Establish and support change networks to accelerate adoption, gather feedback and embed sustainable ways of working.

Skills

Change management

Stakeholder engagement

Project planning

Communication skills

Education

Degree or equivalent

Job description

Primark Stores Limited is recruiting a Change Manager to lead end-to-end change for a Digital Transformation portfolio. You will plan, design and embed change interventions, working with business, technology and cross-functional teams to deliver digitally enabled outcomes.

The role focuses on planning changes, assessing impacts, communicating with stakeholders, and ensuring adoption across programmes and projects, with a hybrid working model.