Digital Training Specialist

Transformation Unit; Leicester; In loco; GBP 26.000 - 27.000; Tempo pieno

Descrizione del lavoro

University Hospitals of Leicester NHS Trust is seeking a Digital Training Coordinator to join the Digital Training Team in Leicester. The role involves coordinating and administering digital training, maintaining records, and producing compliance reports to support staff across the Trust.

You will work with Digital Trainers, system teams and operational colleagues to ensure staff have access to training and resources for using digital systems confidently.

Competenze

• Excellent communication, organisational and time management skills.
• Experience in coordinating training and handling records.
• Ability to manage competing priorities and work under pressure.

Mansioni

• Provide comprehensive administrative support to the Digital Training Team.
• Maintain and update e-learning content and ensure accuracy.
• Produce and distribute training, compliance, and system usage reports.
• Record staff training completion and maintain ESR/OLM records.
• Coordinate training schedules during high recruitment periods.
• Support creation and distribution of digital newsletters and training communications.
• Assist with digital engagement initiatives and the Digital Ideas process.
• Act as first point of contact for training enquiries and support requests.
• Escalate issues and liaise with stakeholders across the organisation.
• Support delivery of clinical systems training via classroom, virtual and e-learning.
• Monitor KPIs and contribute to audits and continuous improvement.
• Gather learner feedback to support service development.
• Represent the Digital Training Team at meetings and events as required.

Conoscenze

Communication

Organisation

Time management

Stakeholder liaison

Formazione

Diploma or equivalent

NVQ Level 2 in Customer Care

Knowledge of health services

Strumenti

MS Office

Descrizione del lavoro

University Hospitals of Leicester NHS Trust is seeking a Digital Training Coordinator to join the Digital Training Team in Leicester. The role involves coordinating and administering digital training, maintaining records, and producing compliance reports to support staff across the Trust.

You will work with Digital Trainers, system teams and operational colleagues to ensure staff have access to training and resources for using digital systems confidently.