Digital Training & Onboarding Coordinator

Uhleicester; Leicester; In loco; GBP 26.000 - 34.000; Tempo pieno

Descrizione del lavoro

University Hospitals of Leicester NHS Trust is seeking a proactive Digital Training Coordinator to support the Digital Training Team. You will coordinate training programmes, maintain records, produce compliance reports, and help staff access digital systems across multiple Leicester sites.

You will work closely with Digital Trainers, system teams, and operational colleagues to ensure staff receive effective, accessible training and resources.

Competenze

• Educated to Diploma or equivalent level in delivering Digital services
• Knowledge of the provision of health services
• NVQ Level 2 in Customer Care or equivalent experience
• Experience with information systems and databases
• Attention to detail and data input accuracy

Mansioni

• Provide administrative support to the Digital Training Team
• Maintain and update e-learning content
• Produce and distribute training, compliance, and system usage reports
• Record staff training completion in ESR/OLM
• Coordinate training schedules during onboarding periods
• Support digital engagement initiatives and training communications
• Act as first point of contact for training enquiries and support requests
• Escalate issues and liaise with stakeholders across the organisation
• Support delivery of clinical systems training via classroom, virtual, and e-learning methods
• Monitor KPIs and contribute to audits and continuous improvement
• Gather learner feedback to support service development
• Represent the Digital Training Team at meetings and events

Conoscenze

Clear communication

Multitasking

Confidentiality

Teamwork

Prioritisation

Positive attitude

Problem solving

Resilience

Travel readiness

Formazione

Diploma or equivalent (digital services)

NVQ Level 2 in Customer Care

Strumenti

Microsoft Office

ESR/OLM systems

Descrizione del lavoro

University Hospitals of Leicester NHS Trust is seeking a proactive Digital Training Coordinator to support the Digital Training Team. You will coordinate training programmes, maintain records, produce compliance reports, and help staff access digital systems across multiple Leicester sites.

You will work closely with Digital Trainers, system teams, and operational colleagues to ensure staff receive effective, accessible training and resources.