Digital Trainer

University Hospitals of Leicester NHS Trust; Leicester; On-site; GBP 28,000 - 38,000; Full time

Job summary

University Hospitals of Leicester NHS Trust seeks an IT training specialist to educate staff on new digital systems and support adoption of national programmes. The role involves designing and delivering high-quality digital training, tailoring content to different roles and coordinating end-user training within project timelines.

The ideal candidate will have a degree or equivalent experience, a recognised learning and development qualification, and strong IT skills, including Microsoft Office.

Qualifications

• High level of proficiency in the use of IT tools, particularly Microsoft Office. Advanced keyboard skills.
• Educated to degree level education or equivalent level or equivalent experience delivering training services. Recognised learning and development qualification
• Knowledge of the provision of health services. Demonstrable understanding of clinical workflows relevant to EPR in NHS setting.
• Must have a methodical, disciplined approach to working practices. Have knowledge of and be able to communicate effectively on complex operational requirements for training delivery
• Must be able to demonstrate both formal and informal communication ability, orally and in writing, when dealing with colleagues and other staff at all levels
• Must demonstrate experience in course development, planning and delivery, contributing to the success of a multi-disciplinary team as effective team member, contributing to the development of policies and procedures and of developing and executing testing plans.
• Experience of digital/IT clinical systems change/project management

Responsibilities

• Educate staff to effectively use new technology that may significantly alter existing roles in a rapidly changing environment.
• Promote a positive attitude towards digital change, information use and the collection of data across the organisation.
• Support the smooth transfer and expansion of existing digital skills to meet new requirements.
• Train staff at all levels on existing clinical systems and new systems introduced by the Trust or national programmes.
• Maintain a thorough understanding of clinical information systems and related working processes across the Trust.
• Provide training, support and guidance on Microsoft Office products.
• Co‑ordinate effective end‑user training for national and local IT system implementations within agreed project timescales.
• Identify training needs for each job role and tailor lesson plans accordingly.
• Assist in the design and delivery of high-quality digital training for Trust staff.

Skills

IT literacy

Microsoft Office

Advanced keyboard skills

Education

Degree level education or equivalent experience delivering training services

Learning and development qualification

Job description

Detailed job description and main responsibilities

• Educate staff to effectively use new technology that may significantly alter existing roles in a rapidly changing environment.
• Promote a positive attitude towards digital change, information use and the collection of data across the organisation.
• Support the smooth transfer and expansion of existing digital skills to meet new requirements.
• Train staff at all levels on existing clinical systems and new systems introduced by the Trust or national programmes.
• Maintain a thorough understanding of clinical information systems and related working processes across the Trust.
• Provide training, support and guidance on Microsoft Office products.
• Co‑ordinate effective end‑user training for national and local IT system implementations within agreed project timescales.
• Identify training needs for each job role and tailor lesson plans accordingly.

Assist in the design and delivery of high-quality digital training for Trust staff.

Person specification

IT Literacy

Essential criteria

• High level of proficiency in the use of IT tools, particularly Microsoft Office. Advanced keyboard skills

Training Qualifications

Essential criteria

• Educated to degree level education or equivalent level or equivalent experience delivering training services. Recognised learning and development qualification
• Knowledge of the provision of health services. Demonstrable understanding of clinical workflows relevant to EPR in NHS setting.

Communication Skills

Essential criteria

• Must have a methodical, disciplined approach to working practices. Have knowledge of and be able to communicate effectively on complex operational requirements for training delivery
• Must be able to demonstrate both formal and informal communication ability, orally and in writing, when dealing with colleagues and other staff at all levels

Experience

Essential criteria

• Must demonstrate experience in course development, planning and delivery, contributing to the success of a multi-disciplinary team as effective team member, contributing to the development of policies and procedures and of developing and executing testing plans.

Desirable criteria

• Experience of digital/IT clinical systems change/project management

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment. The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer. The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.