Breast Assessment Team Lead

University Hospitals of Leicester NHS Trust; Leicester; On-site; GBP 26,000 - 36,000; Full time

Job summary

University Hospitals of Leicester NHS Trust is seeking an experienced administrative professional to manage Breast Assessment Clinic clerical functions. You will coordinate the Assessment team, prepare MDTs and ensure data accuracy across NBSS and related systems, while maintaining high standards of confidentiality and patient information handling.

The role requires strong IT skills, excellent communication, and the ability to work across multiple NHS pathways within a busy Breast Screening

Qualifications

• Math and English GCSE or equivalent.
• Accurate and concise keyboard skills.
• Excellent standard of written and spoken English.
• Knowledge of medical terminology and NHS procedures is desirable.

Responsibilities

• Provide effective management, administration and coordination of all clerical procedures for Breast Assessment Clinics.
• Oversee the Assessment team and ensure staff are trained and competent for clinics.
• Prepare MDT meetings and attend Breast MDTs with results and notes for patients.
• Maintain data accuracy and timely entry into NBSS and related systems.

Skills

Verbal and written communication

Attention to detail

Prioritise and manage workload

Flexible approach

Team work

Analytical and judgement skills

Education

Math & English GCSE

NVQ 3 or equivalent

Tools

Microsoft Office

Job description

Detailed job description and main responsibilities

The post holder will be responsible for the following key areas:

• Identify potential breaches and solutions of National Quality Assurance targets in waiting times to assessment to the Administration Manager and the Screening Director.
• Ensure data accuracy to support Clinical Governance and Audit both locally and nationally.
• Attendance and participation at Breast MDTs. Collation of results and notes in preparation for client's attending Breast Screening Results Clinics.
• Provide support and guidance to patients and others making contact with the service.
• To ensure all pathology relating to procedures and surgery performed are recorded on the NBSS.
• Support both the Administration Manager and the Deputy Administration Manager in the management and leadership of the Breast Care Centre Administration & Clerical (A&C) team.
• To oversee the Assessment Admin Team and ensure delivery of assessments and services.
• To assist as trainer and mentor for clerical staff.

KEY WORKING RELATIONSHIPS

Internal

• Data Audit Administrator
• Administration Manager
• Deputy Administration Manager
• Administrative Team
• Breast Imaging General Manager/Superintendent Radiographer
• Director of Breast Screening
• Breast Unit Multi-Disciplinary Team

External

• Other NHSBSP Breast Screening Services
• National Breast Screening Office
• General Practitioners
• Regional Quality Reference Centre
• Open Exeter

KEY RESULT AREAS

• Provide effective management, administration and co-ordination of all clerical procedures concerning Breast Assessment Clinics in accordance with National Quality Assurance Guidelines. Ensuring Clinic Co-ordinators are fully briefed and prepared for all Breast Screening Assessment Clinics.
• Oversee and lead the Assessment team ensuring all staff are fully trained and competent to prepare and sit the clinics.
• To take responsibility for the preparation of the MDT meetings.
• Attendance and participation at Breast MDTs. Collation of results and notes in preparation for client's attending Breast Screening Results Clinics.
• Ensure that all clinical correspondence meets NHSBSP quality and performance targets.
• To ensure that the pathological data entered on to NBSS following the results clinics is entered accurately and promptly.
• To be responsible for clinical reports and discharge letters prioritising the workload according to agreed protocols.
• To provide correct inputting and retrieval of patient information using Somerset and observing the 62 Cancer pathway.
• To ensure that clinical correspondence to GPs recording the outcome of patient's attendance meets the 24 hour performance target.
• Personal capacity to organise and maintain data collection and collation from widespread multidisciplinary team.
• Provide medical records required by Consultants for follow-up using the Track it system.
• To be fully conversant with the National Breast Screening, Radiology (CRIS) Pathology (ilab) and Open Exeter computer systems, Patient Centre, Somerset and have an overview of the Hiss patient management system.
• Provide an effective service to patients, GP's and others requiring information and assistance.

GENERAL DUTIES

• Actively participate in training, sharing skills, experience and previous knowledge within the clerical team aiding the spread of good practice and continuing improvement. As a team be responsible for the cover of sickness and absence amongst team members, ensuring that the service within the Centre is maintained at the required level.
• To attend in-service and external training and meetings as part of your personal development plan and/or team training plan, to ensure that you skills and knowledge are kept up to date and appropriate for the changing environment in which we operate. Undertake any other duties deemed appropriate by the Administration Manager.
• Use health related information only for its intended purpose and in accordance with the Data Protection act.
• Ensure confidentiality is maintained at all times and information relating to clients/patient/users and personnel is used only in connection with authorised duties.
• Assist and contribute to the efficient use of stock, sundries and resources within own work activities.
• Adheres to Trust policies, procedures and guidelines and promotes the compliance of others.
• Take responsibility for undertaking own mandatory training and updates as required.
• In collaboration with line manager take responsibility for fully participating with the appraisal / Personal Development Planning (PDP) process for identifying own learning and development need within the Knowledge and Skills framework (KSF).

Person specification

Experience

Essential criteria

• Minimum 2 years admin role
• Experience of working with and complying to national initiatives and targets
• Knowledge of medical terminology
• Recent and comprehensive knowledge of Microsoft Office

Desirable criteria

• Knowledge of Breast Screening System
• Supervisory experience
• Experience of data collection and audit

Personal Capabilities

Essential criteria

• Flexible approach to meet the needs of the service
• Attention to detail
• Demonstrate enthusiasm and motivation

Desirable criteria

• Knowledge of data collection and audit

Communication and relationship skills

Essential criteria

• Effective team worker
• Flexible Good verbal and written communication skills.
• Deals with situations with tact and diplomacy.
• Able to deal with personal information with sensitivity, always respecting privacy and dignity
• Able to deal with enquiries where there may be barriers to understanding
• Ensures professional behaviour and integrity at all times.

Analytical and Judgement skill

Essential criteria

• Analytical and Judgement skills

Skills

Essential criteria

• High level of verbal and written skills
• Logically & methodically minded
• Ability to absorb information
• Possess good numerical skills
• Ability to prioritise and manage workload to meet deadlines
• Ability to build and maintain good working relationships with all disciplines2
• Ability to lead and inspire staff through personal interaction

Desirable criteria

• Ability to lead and inspire staff through personal interaction

Planning and organisation skills

Essential criteria

• Sound organisational skills - able to work under pressure and prioritise work
• Able to meet deadlines.
• Able to use own initiative.
• Pays attention to detail and consistently produces accurate work

Equality, Diversity and Inclusion

Essential criteria

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

Essential criteria

• Flexible approach to meet the needs of the service and user
• Ability to work within the extended days of UHL, and travel across sites if required

Training & Qualifications

Essential criteria

• Math and English G.C.S.E Grade or equivalent
• Accurate and concise keyboard skills
• Excellent standard of written and spoken English

Desirable criteria

• NVQ 3 Qualification or equivalent
• RSA I / II

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Additional Information

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.