Digital Systems Manager

Cambridge University Hospitals; Cambridgeshire and Peterborough; Hybrid; GBP 67,000 - 77,000; Full time

Benefits offered by this job

On-site leisure facilities

Shopping concourse

Day nurseries

Stagecoach bus travel discount

Park and Ride buses free

Parking subsidised

24/7 hot food on site

Staff pod break spaces

Job summary

Cambridge University Hospitals NHS Foundation Trust seeks a Digital Systems Manager to oversee the Epic Electronic Patient Record and related digital solutions. You will lead a team of analysts, ensuring systems meet clinical and operational needs while driving improvements across the NHS digital estate.

The role requires strong project leadership, governance knowledge and collaboration with clinicians, administrators and national bodies. A strategic, patient-safety focused approach is essential.

Qualifications

• Master’s degree or equivalent in IT, Health Informatics, or related field.
• Certified in Epic / EPR application management with current certification.
• Experience with NHS data standards, reporting requirements and governance.

Responsibilities

• Lead a team of digital system analysts to support, design and optimise the Epic EPR and related systems.
• Provide expert advice on system design, workflows and data standards.
• Deliver system enhancements, upgrades, user support and measurable service improvements.
• Manage budget, resources and priorities for the digital systems team.
• Ensure patient safety and high-quality digital services aligned with national standards.

Skills

Leadership and people management

Project management

Analytical skills

Communication skills

Change management

Education

Master’s degree or equivalent (IT/Health Informatics)

Tools

Epic / EPR system

Job description

Main area Division Corporate - Digital Systems Grade Band 8b Contract Permanent Hours

• Full time
• Part time
• Flexible working
• Home or remote working

37.5 hours per week (This post requires a minimum of 50% on-site working. Full Time or Part Time / Flexible working hours may be considered.) Job ref 180-F-CVA1206

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division Corporate Town Cambridge Salary £66,582 - £77,368 p.a. pro rata Salary period Yearly Closing 18/10/2026 23:59 Interview date 05/11/2026

Job overview

Do you have a passion for leveraging digital solutions to transform healthcare?

We're seeking a highly skilled Digital Systems Manager to join our management team. You will oversee the design, optimisation, and development of our Epic Electronic Patient Record (EPR) system and other digital solutions. This pivotal role will see you leading a team of dedicated digital system analysts and specialists to ensure our digital systems meet the dynamic needs of clinicians, administrators, and patients.

We are looking to recruit an enthusiastic individual with a keen interest & experience in digital healthcare and problem solving. Equally as important to these skills will be your understanding of clinical and administration workflows and processes within an acute Trust.

This is a wide-ranging, key strategic role that draws on project management skills, collaboration, stakeholder management and EPR/digital systems knowledge.

Main duties of the job

The Digital Systems Manager leads a team of analysts to support, design and optimise the Trust’s Epic Electronic Patient Record (EPR) and associated systems.

The post holder provides expert advice on system design, clinical and administrative workflows, NHS data standards and reporting requirements. They ensure systems are safe, integrated, reliable and aligned with operational needs and national standards.

Working with clinical, operational and digital colleagues, the role delivers system enhancements, upgrades, user support and measurable service improvements. The post holder maintains design integrity, manages delegated resources and develops a high-performing team focused on patient safety, innovation and continuous improvement.

Leadership and line management of EPR analysts and specialists.

Accountability for EPR configuration, design integrity, optimisation and associated systems.

Compliance with NHS data, reporting, information governance and patient safety standards.

Management of delegated budgets, resources and delivery priorities.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrookes Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing outstanding care to our patients and rated Good overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 18th October 2026.

Interviews are due to be held on 5th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• Master’s degree or equivalent experience in a relevant discipline (e.g., IT, Health Informatics, Data Science, or related field).
• Certified in Epic / EPR application management, with current certification and revalidation through mandatory annual training and exams.
• Evidence of formal project management training, e.g., PRINCE2, Agile, or equivalent.

Experience

• Extensive experience working in a healthcare informatics environment, specifically with Electronic Patient Record (EPR) systems like Epic.
• Proven track record of leading system design, optimisation, and implementation in a clinical or operational healthcare setting.
• Experience managing multidisciplinary teams, including direct line management of analysts and senior analysts.
• Experience in the development, design and use of an enterprise wide EPR.
• Proven experience of leading digital programmes or system optimisation delivering measurable benefits.
• Experience collaborating with NHS England, ICSSs, and other national bodies to implement system changes aligned with policy requirements.
• Experience of budget management, resource allocation, and justifying system upgrades or training investments.
• Experience of working with very senior managers, clinicians and board members.

Knowledge

• Understanding of NHS policy, standards, governance requirements and regulatory frameworks relevant to digital services.
• Understanding of digital systems and EPR environments and how they support clinical and operational services Knowledge of NHS clinical, professional, and operational standards.
• Knowledge of the Epic EPR system
• Awareness of NHS cost improvement plans and how EPR systems can support these through optimisation.

Skills

• Strong analytical skills with the ability to interpret highly complex data to inform system design and decision-making.
• Strong leadership and people management skills, including team development and performance management.
• Ability to handle sensitive and contentious issues, managing resistance to change effectively.
• Well-developed communication skills both written and verbal, and the ability to address groups or individuals including senior managers
• Proven ability to identify opportunities for innovation and drive service transformation through new technologies or workflows.

Additional Requirements

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.