Digital Implementation Lead

Children's Hospice South West; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking a Digital Implementation Lead to drive multi-site NHS digital projects within the Division of Specialist Care Digital Programme, aligning with ICT strategy and governance. The role collaborates with Digital Operations, Innovation and Performance teams to deliver projects using PRINCE2 and related standards.

The post holder will manage projects within time, budget, and scope tolerances, maintain documentation, and promote the use of

Qualifications

• Experience in project management or change management.
• Substantial IT/healthcare project experience.
• Budget management experience.
• Experience delivering complex digital projects.
• Direct NHS project experience.

Responsibilities

• Manage projects within time, budget and scope tolerances.
• Champion use of project information systems for service development.
• Develop and maintain project documentation.
• Identify and mitigate project risks and issues.
• Coordinate cross-site project teams and stakeholders.
• Ensure contracts and safety reporting obligations are met.
• Prepare highlight/exception reports for boards and committees.
• Design, develop and test systems to meet user needs.

Skills

Project management

Communication skills

Time management

MS Project

Education

Degree or equivalent

Project management qualification

Digital qualification

Tools

Microsoft Project

Job description

Job summary

The Digital Implementation Lead is a key member of the Division's Digital Team and will work with all groups across the Division to develop a culture that sustains excellence in the successful delivery of Digital projects.

The post holder will be responsible for the project management and implementation of elements of the Trust's Division of Specialist Care Digital Programme, in adherence to Chelsea and Westminster NHS Foundation Trusts (CW) ICT strategy. This includes responsibility for multiple cross site projects working with Digital Operations, Innovation, Performance and Information Teams, using PRINCE2 project management methodology and other relevant standards as appropriate.

Main duties of the job

The post holder will manage projects within time, budget and scope tolerances, ensuring congruence and alignment with other projects and service development initiatives. The post holder must at all times ensure consistency with the aims and requirements of internal and external bodies, for example senior clinicians, end users, NHS bodies and user groups, and third party suppliers.

The post holder will be expected to be a champion of the use of project information systems within the organisation in support of service development and clinical governance.

The post holder will be responsible for the development and maintenance of project documentation related to the project and at times may be required to work on or assist with other projects.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job responsibilities

Ensure that new systems and processes are installed and functioning properly

Be responsible for the development and ongoing management of partnerships with external suppliers, ensuring that all contractual and statutory obligations are met.

Ensure contractual obligations are met including safety reporting obligations, provision of documentation, progress reports and report writing .

Identify, record and provide solutions to complex project risks and issues

Assist with business contingency and disaster recovery planning for assigned project.

Assist with the design and development of operational policies, procedures training requirements for assigned project.

Provide timely highlight / exception reports etc. to the relevant boards and committees.

Make use of a wide range of information sources, including the Intranet/Internet, and professional publications so as to enhance successful /project delivery.

Establish cross-functional project teams, working groups and user groups as required to foster effective team communication and forums to drive the project forward, ensuring that all parties have a clear understanding of responsibilities.

Monitor projects to ensure that they are on target to deliver the proposed business benefits.

Assist in benefits identification and realisation including the compiling of the benefits register.

Coordinate the design, development and testing of systems, ensuring the deployed product meets the needs of users and stakeholders and is ultimately fit for purpose from both business and clinical perspectives.

Identify system enhancements and changes and elevate via the appropriate channels e.g. Request for Change, Contract Change Notice.

Responsibility and management of part of a budget.

Responsbility and management of digital systems within the post holders remit.

Training key stakeholders as required.

Person Specification

Education and qualifications

Essential

• Educated to degree level/with equivalent proven experience
• Project management qualification

Desirable

• Digital qualification

Experience

Essential

• Specific experience in project management or change management
• Substantial and demonstrable experience in managing IT and/or healthcare related projects
• Managing budgets
• Experience of implementing complex digital projects
• Direct project experience in the NHS

Skills and knowledge

Essential

• Full range of Project management controls and techniques
• Excellent organisational skills Excellent written and verbal communication skills
• Advanced IT skills required to support a wide range of document preparation will require expertise with a computer keyboard and a good understanding of Microsoft project software.
• Excellent Time Management Skills
• Confidence and proficiency in use of office software
• Dexterity - extensive PC skills required to create / up-date project plans using Microsoft Office applications
• Ability to write concise specifications and documents to tight deadlines
• Ability to write and present supporting business cases
• Ability to understand, make recommendations on, teach and convey governance issues to all levels
• Strong analytical skills
• An excellent understanding of healthcare processes and practices
• Performance management
• Management Groups/Stakeholders in Conflict
• Thorough understanding of the theory and practice of project and programme management
• Ability to work on own initiative without close supervision
• Ability to work autonomously and as a team
• Ability to work to deadlines
• Ability to build co-operative relationships
• Ability to handle commercial and confidential information appropriately
• Understanding of Core NHS Information Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Rd

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)