Digital Support Apprentice

The Apprenticeship Guide; East Kilbride; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

28 days holiday

Full training

Discounts on products

Career development opportunities

Job summary

Jackton Moor is seeking a motivated Digital Support Apprentice in East Kilbride. This entry-level position alongside a vibrant team offers valuable digital and IT skills development under the IT Manager.

As an apprentice, you will manage costing and provide first-response support to sales, utilize key software systems for order management, and engage in financial documentation. Enjoy benefits like 28 days of annual leave and training support.

Qualifications

• Motivated and detail-oriented individual.
• Ability to work in a team and build relationships.

Responsibilities

• Respond to sales team inquiries regarding costing.
• Utilize TruBlu system Easy Quote for pricing.
• Manage bulk orders and invoices using EQ.
• Create purchase orders and process invoices.
• Use Excel for reports on pricing.
• Manage finance documents and supplier details.
• Build software company relationships for pricing.
• Update order information using online portals.
• Use Microsoft packages for spreadsheets and emails.

Skills

Excel

Communication

Cost management

Customer service

Education

SCQF Level 6 qualification

Tools

TruBlu system

Microsoft Office

Job description

Digital Support Apprentice - Job Ref: 8073878

Apprenticeship - Advanced apprenticeship: level 3

10 Peelpark Place, College Milton South, Glasgow, G74 5LW

03/09/2026

£16,120 per annum

Jackton Moor are kitchen, bedroom and bathroom specialist providing custom designs to provide unique requirements. They are seeking a motivated and detail-oriented individual to join their team in East Kilbride within the procurement department. This is an entry-level position which offers an exciting opportunity for an apprentice to join the team and work under their IT Manager.

The successful candidate will be based in the office alongside a small vibrant and fun team. They work hard and get on well and will be there to ensure you enjoy your work… while getting the job done! You will develop skills by working on different systems and expanding your digital and IT knowledge.

Responsibilities

• Working as a first-response to the sales team with regards to costing and updating catalogues
• Becoming an expert utilising TruBlu system Easy Quote for managing and pricing orders
• Utilizing EQ to manage bulk orders, invoices and workforce
• Creating purchase orders and processing invoices
• Using Excel to create reports on pricing to save organisational costs
• Managing finance documents and supplier details
• Building relationships with software companies with regards to codes and pricing for the sales team
• Using online shared drives and online client portals to update order information daily
• Using Microsoft packages daily in relation to updating spreadsheets and emailing with Outlook

Working week

Monday to Thursday 8am – 4:45pm, Friday 8am – 2:15pm

Benefits

• 28 days’ annual holiday entitlement, inclusive of public holidays
• Full workplace and software training
• Support toward the relevant apprenticeship qualification
• Opportunities to develop within procurement, purchasing and business systems
• Employee and family discounts on kitchens and bedrooms
• Experience within an established manufacturing and retail business

Future Prospects

You will have the chance to continue to develop through the company and progress within your role.

Important Information

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.