Digital Property Apprentice

QA Limited; Glasgow; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

4pm birthday finish.

Extra holidays at Christmas.

Additional discounts.

Funding for external training.

Critical illness protection.

Life assurance.

Discounted conveyancing on sales and p

Discounted eyecare.

Charity donation through payroll.

Cycle to work scheme.

Buy additional leave option.

CSR days.

Recruitment finder’s fee.

Pension scheme.

Job summary

Harper Macleod is offering a Digital Property Apprenticeship in Glasgow, supporting Commercial Real Estate, Energy, Rural and Planning Teams. The role combines client service, administration and process training, with on‑the‑job learning and a dedicated skills coach.

You will work 35 hours per week, Monday to Friday, 9am–5pm, with funded external training and a clear path to a permanent role on successful completion.

Qualifications

• Experience dealing directly with clients by telephone.
• Administration experience.
• Experience within a commercial environment would be advantageous.
• Excellent computer skills.
• Excellent administrative and organisational skills.
• Excellent communication skills – ability to communicate verbally and in writing.
• Ability to prioritise and work to deadlines under pressure.
• Ability to use initiative.
• Attention to detail.

Responsibilities

• 1st point of contact for clients reaching out to the Commercial Property team. You will manage queries and elevate where necessary
• Develop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management)
• Using Worksite to create new files, entering information accurately and effectively, filing daily correspondence
• Assist with production of formal offers for issuing and routine tasks such as cover letters. You’ll produce documents on MS Word
• Arrange meetings and appointments both internally and externally, using Microsoft Outlook to do so
• Assist client advisors in the billing and credit control process
• Create, edit, format and maintain business documents, correspondence, offers, reports and PDFs, ensuring accuracy, compliance, and professional presentation standards
• Manage digital and physical information, including document filing, record management, printing, scanning and maintaining data security and confidentiality requirements
• Work in collaboration with Team assistants and client advisors to identify their work commitments and prioritise work accordingly

Skills

Client communication

Administration

Organisational skills

Communication skills

Prioritisation

Attention to detail

Initiative

Education

SCQF Level 6

Tools

3E

Worksite

MS Word

Microsoft Outlook

Job description

Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.

A vacancy has arisen for a Digital Property Apprentice to support our expanding Commercial Real Estate, Energy, Rural and Planning Teams based in our Glasgow office.

What will you be doing?

• 1st point of contact for clients reaching out to the Commercial Property team. You will manage queries and elevate where necessary
• Develop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management)
• Using Worksite to create new files, entering information accurately and effectively, filing daily correspondence
• Assist with production of formal offers for issuing and routine tasks such as cover letters. You’ll produce documents on MS Word
• Arrange meetings and appointments both internally and externally, using Microsoft Outlook to do so
• Assist client advisors in the billing and credit control process
• Create, edit, format and maintain business documents, correspondence, offers, reports and PDFs, ensuring accuracy, compliance, and professional presentation standards
• Manage digital and physical information, including document filing, record management, printing, scanning and maintaining data security and confidentiality requirements
• Work in collaboration with Team assistants and client advisors to identify their work commitments and prioritise work accordingly

Skills, knowledge and experience required:

• Experience of dealing directly with clients by telephone
• Administration experience
• Experience within a commercial environment would be advantageous
• Excellent computer skills
• Excellent administrative and organisational skills
• Excellent communication skills – ability to communicate verbally and in writing
• Ability to prioritise and work to deadlines under pressure
• Ability to use initiative
• Attention to detail

Working week: 35 hours per week, Monday to Friday, 9am - 5pm.

Benefits:

• 4pm birthday finish.
• Extra holidays at Christmas.
• Additional discounts.
• Funding for external training.
• Critical illness protection.
• Life assurance.
• Discounted conveyancing on sales and purchases.
• Discounted eyecare.
• Charity donation through payroll.
• Cycle to work scheme.
• Buy additional leave option.
• CSR days.
• Recruitment finder’s fee.
• Pension scheme.

Future prospects:
Should you perform well in this role, there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company. Your future salary will be discussed should you be offered a permanent role.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atSCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time