Digital Solutions Lead: AI-Driven Transformation

Stockton-on-tees Borough Council

Tees Valley

On-site

GBP 38,000 - 46,000

Full time

2 days ago
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Benefits offered by this job

Competitive salary up to £42,123
28-32 days leave
LGPS pension
Employee benefits package

Job summary

Stockton-on-Tees Borough Council is seeking a Digital Solutions Lead to drive digital transformation and deliver high-quality solutions for residents and colleagues. This hands-on role requires leading projects, shaping digital capabilities and collaborating with services, Xentrall ICT and partners.

You will design, develop and maintain digital tools including AI-enabled solutions, automation and self-service workflows, ensuring secure identity management and dashboard reporting.

Qualifications

  • Experience leading digital projects from concept to delivery.
  • Understanding of digital technology, AI, and automation to drive transformation.
  • Ability to build relationships across diverse stakeholders.
  • Uses data and customer feedback to inform decisions.
  • Strong leadership and customer-focused mindset.

Responsibilities

  • Lead design, development and implementation of digital solutions across service areas.
  • Develop AI-enabled digital solutions for seamless customer experiences.
  • Integrate digital tools with core business systems.
  • Configure workflows, identity management and dashboards.
  • Mentor teams and ensure high-quality customer service.

Skills

Digital leadership
AI and automation
Stakeholder management
Data-driven decisions
Communication skills
Team coaching

Job description

Stockton-on-Tees Borough Council is seeking a Digital Solutions Lead to drive digital transformation and deliver high-quality solutions for residents and colleagues. This hands-on role requires leading projects, shaping digital capabilities and collaborating with services, Xentrall ICT and partners.

You will design, develop and maintain digital tools including AI-enabled solutions, automation and self-service workflows, ensuring secure identity management and dashboard reporting.

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