Digital Services Coordinator - IT Asset & Staff Support

West London Mental Health Trust; Greater London; On-site; GBP 31,000 - 45,000; Full time

Job summary

West London NHS Trust is seeking a proactive Digital Services Coordinator to support the management of mobile phones, tablets, telephony services and IT assets, while delivering excellent customer service to staff.

The role emphasizes strong administrative and communication skills, attention to detail and the ability to juggle priorities in a dynamic Digital Services team within the Trust.

Qualifications

• Strong administrative and communication skills.
• Experience using Microsoft Office.
• Attention to detail and ability to manage priorities.

Responsibilities

• Coordinate Trust mobile phone, telephony and mobile device services, supporting staff with communications equipment and ensuring compliance, asset control and service delivery.
• Maintain departmental records and databases. Assist with ordering, stock management and administrative tasks.
• Provide cover for reception as and when required.
• Support Senior Administrator with processing of purchase orders on the Trust's internal finance system.
• Ensure excellent customer service is provided to both clinical and non-clinical staff.

Skills

Organisational skills

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

West London NHS Trust is seeking a proactive Digital Services Coordinator to support the management of mobile phones, tablets, telephony services and IT assets, while delivering excellent customer service to staff.

The role emphasizes strong administrative and communication skills, attention to detail and the ability to juggle priorities in a dynamic Digital Services team within the Trust.