Digital Services & Asset Coordinator

West London; London Borough of Ealing; On-site; GBP 31,000 - 32,000; Full time

Job summary

West London NHS Trust is seeking a proactive Administrative Assistant to support Digital Services and the management of mobile phones, tablets and IT assets. You will handle records, orders, stock and provide reception cover, ensuring high-quality service across the Trust.

The role requires strong Microsoft Office skills, attention to detail and the ability to prioritise competing tasks, with NHS experience preferred. This is a fixed-term, full-time post based in London.

Qualifications

• GCSE English and Maths as minimum academic level.
• NVQ3 or equivalent administrative experience.
• Evidence of relevant administrative or customer service training.
• Experience with Microsoft Office applications (Outlook, Word, Excel).
• Knowledge of asset management and telephony systems is desirable.

Responsibilities

• Coordinate Trust mobile phone, telephony and device services, ensuring compliance and service delivery.
• Maintain departmental records and assist with ordering, stock management and admin tasks.
• Provide cover for reception as required.
• Support processing of purchase orders on the Trust's internal finance system.
• Deliver excellent customer service to clinical and non-clinical staff.

Skills

Administrative skills

Communication skills

Attention to detail

Microsoft Office experience

Education

GCSE level including English and Maths

NVQ Level 3 or equivalent

NVQ in administration

Advanced Microsoft applications/database

Tools

Microsoft Office Suite

MDM solutions

Asset management systems

Mobile telephony knowledge

Job description

West London NHS Trust is seeking a proactive Administrative Assistant to support Digital Services and the management of mobile phones, tablets and IT assets. You will handle records, orders, stock and provide reception cover, ensuring high-quality service across the Trust.

The role requires strong Microsoft Office skills, attention to detail and the ability to prioritise competing tasks, with NHS experience preferred. This is a fixed-term, full-time post based in London.