Digital Service Designer

SmartRecruiters, Inc.; Birmingham; On-site; GBP 42,000 - 60,000; Full time

Job summary

Office of the Public Guardian (MOJ) in the West Midlands seeks a Digital Service Designer to join an agile, multi-disciplinary team delivering user-centred services.

You will design, test and iterate services, ensure web standards, and collaborate with PO, Delivery Manager, researchers, developers, and the UX designer across Nottingham and Birmingham sites with occasional travel to London.

Qualifications

• Experience with lean UX and Agile tools and techniques.
• Ability to design across wide user journeys and detailed screens.
• Strong user-centred design approach with stakeholder input.

Responsibilities

• Design user focussed services as part of a multi-disciplinary team.
• Deliver designs meeting web standards and accessibility from the outset.
• Contribute to product development and continual improvement of services.
• Collaborate to ensure a consistent user experience across platforms.

Skills

Lean UX

Agile

User-Centred Design

Responsive design

Multi-disciplinary teamwork

Stakeholder collaboration

Education

Experience in UX design role

Tools

Lean UX/Agile tools

Job description

Digital Service Designer required for agile project, delivering a specific service as part of a multi-disciplinary, highly skilled digital team.

Region West Midlands

Organisation the work is for Office of the Public Guardian (MOJ)

Job Description

About the work

Who the specialist will work with

The Digital Deputyship team is comprised of Product Owner, Delivery Manager, User researcher, Front End Developer, Back End Developer, and UX Designer.

What the specialist will work on

• Work as part of a multi-disciplined team to design user focussed and successful services
• Deliver designs that meet web standards, ensuring that key elements are built in from the outset
• Contributing to the development and continual enhancement of products
• Partnering with colleagues to facilitate a consistent user experience.

Work setup

Address where the work will take place

Across three sites in Nottingham, Birmingham with potential for occasional travel to London

Working arrangements

Onsite in Birmingham or Nottingham office 3 days a week for face-to-face meetings

Security clearance DBS Standard

Qualifications

Skills and experience

Technical competence: essential skills and experience

• Experience of using lean UX/Agile tools, techniques and a passion for working as part of an agile team
• Experience of working at both ends of the scale, from the big picture, high level flows and journeys to the detail of individual elements on screen.
• Experience designing for different screen sizes and input methods (e.g touch, mouse and keystroke)
• Experience of delivering useful, usable and delightful digital services based on the culmination of end user and stakeholder requirements + existing technology constraints / limitations / opportunities
• Strong foundation in User-Centred Design with an ability to identify user needs, business requirements and create and iterate design solutions.

Additional Information

All your information will be kept confidential according to EEO guidelines.