Digital Programme Manager - Charities Aid Foundation

OpenTalent; Kings Hill; Hybrid; GBP 61,000 - 74,000; Full time

Job summary

CAF Bank, part of Charities Aid Foundation, is recruiting a Digital Delivery Manager in Kings Hill. This permanent, full‑time role (35 hours per week) offers hybrid working with a minimum of two days in the office and a salary up to £67,500 per annum, depending on experience.

You will own and maintain the integrated delivery plan for the Digital portfolio, coordinate delivery across Online Banking, AI and automation, and lead multi‑disciplinary teams, suppliers and stakeholders to ensure

Qualifications

• Experienced delivery professional with ability to bring structure, pace and clarity to complex digital change portfolios.

Responsibilities

• Own and maintain a clear, integrated delivery plan across the Digital portfolio.
• Coordinate delivery across Online Banking, AI and automation, digital adoption and other priority initiatives.
• Bring together teams, suppliers and stakeholders to ensure work is prioritised, realistically planned and delivered with governance and transparency.
• Identify blockers and escalate where senior decisions are required.
• Provide reporting for governance and senior stakeholders.
• Support release readiness by tracking progress and dependencies.
• Improve flow of work from idea to delivery and benefits realization.
• Identify opportunities to use AI to increase delivery pace and effectiveness.

Job description

Reference: EO245

Contract: Permanent, full time, 35 hours per week

Location: Kings Hill based with hybrid working (minimum 2 days per week in the office)

Salary: Up to £67,500 per annum (depending on experience)

Help us turn ambitious digital plans into well-managed change that delivers for charities. Are you an experienced delivery professional who can bring structure, pace and clarity to a complex portfolio of digital change?

We’re looking for a talented Digital Delivery Manager to join our Digital team at CAF Bank, part of Charities Aid Foundation (CAF). This is an opportunity to play a central role in shaping how digital change is planned, coordinated and delivered within a purpose-led, regulated bank.

What you’ll do

At CAF Bank, every one of us contributes to our impact, and as our Digital Delivery Manager you will own the overall Digital delivery plan, helping us progress our highest-value customer, operational and strategic priorities.

You will coordinate digital change across Online Banking, AI and automation, digital adoption and other priority initiatives. You will bring together teams, suppliers and stakeholders to ensure work is well prioritised, realistically planned and delivered with appropriate governance, control and transparency.

As our Digital Delivery Manager, you will:

• Own and maintain a clear, integrated delivery plan across the Digital portfolio
• Translate strategic priorities and roadmap items into realistic and executable delivery plans
• Maintain visibility of priorities, milestones, dependencies, risks, issues and decisions
• Establish effective delivery routines, including planning sessions, progress reviews, blocker reviews and retrospectives
• Coordinate delivery across Digital, Technology, Operations, Risk, Compliance and external suppliers
• Identify and remove blockers, escalating promptly where senior decisions are required
• Own core delivery controls, including RAID logs, action logs, milestone trackers, delivery dashboards and dependency tracking
• Provide clear, accurate and action-oriented reporting for governance and senior stakeholders
• Coordinate supplier plans, actions, estimates, effort and delivery commitments
• Support release readiness by tracking UAT progress, known issues, dependencies and operational readiness
• Improve the flow of work from idea and discovery through to delivery, testing, release and benefits realisation
• Help embed practical, proportionate and continuously improving ways of working across the Digital team
• Identify opportunities to use AI to increase the pace and effectiveness of delivery.

Who we are looking for

This role is ideal for an experienced digital, technology or change delivery professional who is comfortable coordinating multiple workstreams and bringing structure to complex or ambiguous environments.