Digital Product Owner Apprentice - Crawley

Thales Group; Crawley; On-site; GBP 22,000 - 26,000; Full time

Job summary

Thales Group in the United Kingdom (Crawley) is offering a Digital Product Owner Apprentice role. You will develop product knowledge, collaborate with engineering, design, data and domain specialists to transform user and business needs into clear outcomes and measurable delivery.

The 24-month apprenticeship aligns to Level 4 Digital Product Manager standard, with live virtual lectures, online resources and a final End Point Assessment, leading to a permanent role within Thales UK.

Qualifications

• GCSEs at grade 9-4 or A*-C are essential.
• GCSE English at grade 9-4 or A*-C is essential.
• GCSE Maths at grade 9-4 or A*-C is essential.
• Two A Levels at grade C or above are essential.

Responsibilities

• Working with experienced product owners and teams on live initiatives.
• Shadowing Product Owners and AIDMs to translate needs into clear goals.
• Contributing to product discovery and defining success metrics.
• Supporting backlog refinement and clearer requirements.
• Assisting validation through demos and feedback loops.
• Conducting stakeholder and user research and summarising findings.
• Drafting problem statements, hypotheses and success measures.
• Producing lightweight documentation like user stories and release notes.
• Supporting change management with training materials and rollout checklists.

Skills

IT skills

Attention to detail

Team working

Education

GCSEs (3 x GCSEs 9-4 / A-C)

GCSE English (9-4 / A-C)

GCSE Maths (9-4 / A-C)

A Level (2 x A Levels, C+)

Job description

About the Role:

As a Digital Product Owner Apprentice, you will develop the product knowledge, practical skills and professional behaviours needed to define, prioritise and deliver valuable products and improvements.

Working as part of our product and delivery community, you will contribute to live projects by collaborating with engineering, design, data, systems and domain specialists to turn user and business needs into clear outcomes, well-prioritised work and measurable delivery.

What You Will Learn

Your responsibilities may include:

• Working with experienced product owners, AIDMs and teams on live initiatives to learn effective product practices
• Shadowing Product Owners and AIDMs to understand customer and stakeholder needs, translating them into clear product goals and requirements
• Contributing to product discovery, including defining user problems, assumptions and success metrics
• Supporting backlog refinement by collecting input, flagging risks, and proposing reworded requirements for clarity
• Supporting validation through demos, feedback loops and continuous improvement of product outcomes
• Conducting straight forward stakeholder and user research (e.g., interviews, surveys, feedback review) and summarising findings
• Supporting product discovery activities by helping write drafts of problem statements, hypotheses and success measures
• Producing lightweight documentation (e.g., user story notes, FAQs, release notes drafts, decision records)
• Supporting change management activities such as training materials, rollout checklists and escalation paths

Training

Apprenticeship Programme:

This is a 24-month programme aligned to the Level 4 Digital Product Manager Apprenticeship standard. Delivered in partnership with a digital specialist provider, the programme is delivered via a virtual model including:

• Live virtual lectures
• Online learning resources
• Self-directed learning activities

The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business.

What happens at the end

• Secure a permanent role from day one at the start of your apprenticeship

Skills

• IT skills
• Attention to detail
• Team working

Qualifications

• GCSE 3 x GCSE's (grade 9-4 or A*-C) - essential
• GCSE English (grade 9-4 or A*-C) - essential
• GCSE Maths (grade 9-4 or A*-C) - essential
• A Level 2 x A Levels (grade C or above) - essential

Key details

• Wage: £24,000 a year
• Working week: Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday).
• Hours: 37 hours per week
• Duration: 2 Years
• Start date: 2027-09-06
• Closing date: 2027-02-17
• Apprenticeship standard: Digital product manager (level 4)
• Training provider: QA LIMITED

About the employer

Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.