Digital Product Manager

TN United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic start-up team within an established firm that creates award-winning interactive services for the media industry. As a Digital Product Manager, you will be at the forefront of designing a new digital competition and subscription product, leading the end-to-end user experience and collaborating with a talented team of experts. This role offers the chance to innovate and influence product development in a flexible and supportive environment, where your contributions can make a significant impact. If you're passionate about creating exceptional user experiences and thrive in a start-up atmosphere, this is the perfect opportunity for you.

Benefits

Latest Mac and iPhone

Company pension

Flexible working environment

Tight-knit team with clear objectives

Qualifications

• Several years of experience designing online products and services.
• A good eye for design and creating personalized user journeys.

Responsibilities

• Lead the design of an online subscription product.
• Work with the data analytics team to enhance product features.

Skills

Designing online products

User experience design

Technical understanding

Customer engagement systems

Tools

Braze

Job description

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Do you have several years of experience designing and developing digital competition and subscription-based products?

Are you ready to work for a client who creates award-winning interactive services for the TV, radio and the film industry? Clients include ITV, Global Media and Warner Media.

About this role:

As the Digital Product Manager, you will design and develop a new digital competition and subscription product.

You will

1. Be responsible for the design and development of an online subscription product.
2. Lead the design of the end-to-end user experience - purchase and upsell, subscription management and customer retention.
3. Design the user journeys and work with the graphic designer to create clean, compelling user experiences.
4. Lead ongoing product development to fine-tune the product and add new features.
5. Produce specifications and requirements for product development and work with the technical product manager for delivery.
6. Work with the data analytics team to turn insights into new product features.

About the Client

We create award-winning interactive services for the TV, radio and the film industry. Our clients include ITV, Global Media and Warner Media.

Founded in 2012, the company is based in London, with software engineering teams in Krakow and Rzeszow, Poland.

The company invented and holds a patent for mass interaction TV events. It currently runs the votes for ITV’s Love Island, Britain’s Got Talent and I’m A Celebrity Get Me Out of Here! It provides innovative competition platforms for Global radio and ITV (with its joint venture Neon Cube) and develops interactive quiz shows.

The media industry has kindly recognised us for producing the world’s first truly interactive competition show, The Singer Takes It All on Channel 4. Over the years we have been honoured to receive a number of national and international awards, including 'Best Platform Innovation', 'Best App' and 'Best Multi-platform Project' by Broadcast Magazine; BAFTA's TV Craft Awards short-listing and winning IBC’s international innovation award.

About the Team:

You would be joining a new start-up team within the established business to launch a new consumer-facing online product. The team will consist of experts in different fields who will work together in a new team of 10 people, with the support of a big business. The team will act like a mini business in its own right.

The ideal candidate:

1. A desire to work in a new start-up environment, within an established business.
2. Several years of experience in designing online products and services.
3. A good eye for design and a flair for designing great website / App user experiences.
4. The ability to put yourself in the shoes of different types of customers to create personalised user journeys.
5. Experience working with technical teams and a reasonable level of technical understanding.
6. An advantage if you have experience in any of the following:
7. Lotteries, online competitions, digital games, gambling and / or retail subscriptions.
8. An advantage if you have experience working with customer engagement systems e.g. Braze
9. And, enjoys the spirit of working in a start-up environment and is willing to muck-in, use your initiative and take responsibility.

Benefits: Subject to change

1. The benefit of working in a tight team with clear objectives and the freedom to use your initiative. No corporate red tape.
2. Latest Mac and iPhone.
3. Company pension (or we pay into your private pension).
4. Hybrid working - in the early stages of building the team and launching the product, we would like the team to work together in the office for 3 out 5 days. As the team gets to know each other and settles into a way of working, we will be pretty flexible.